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Firefox won't let me put info in my work site. Internet Explorer does but I do not want to use it.

  • 4 replies
  • 4 have this problem
  • 3 views
  • Last reply by zimmercj

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I log on to my work site and Firefox will not let me enter info for the customer. The cursor blinks, but it will not allow me to put anything in the blank. I can go to the same site in IE and it lets me fill in the blanks. How do I do that in Firefox?

I log on to my work site and Firefox will not let me enter info for the customer. The cursor blinks, but it will not allow me to put anything in the blank. I can go to the same site in IE and it lets me fill in the blanks. How do I do that in Firefox?

All Replies (4)

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Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

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I still have the problem running in safe mode.

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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
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I did both of those things listed above but that did not help either.