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Unresponsive Scrips Error appears downloading Email Attachments -- Lockups. How stop?

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  • 1 has this problem
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  • Last reply by cor-el

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I have XP and Firefox version3.6.8 and nothing else to interfere but Internet Explorer but not used as a browser. When viewing emails and downloading especially long attachments the Unresponsive Scrips Error appears locking up the mouse and keys. Then I can only shut down by pulling the plug. Restarting is OK and Email works OK until another long download attachment is attempted. Email is At&T Yahoo DSL who say they will fix or tell me how to fix for $180 more per year.

I have XP and Firefox version3.6.8 and nothing else to interfere but Internet Explorer but not used as a browser. When viewing emails and downloading especially long attachments the Unresponsive Scrips Error appears locking up the mouse and keys. Then I can only shut down by pulling the plug. Restarting is OK and Email works OK until another long download attachment is attempted. Email is At&T Yahoo DSL who say they will fix or tell me how to fix for $180 more per year.

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"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems


Your plugins list shows outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.1 r53
  • Java Plug-in 1.6.0_05 for Netscape Navigator (DLL Helper)

Update the Java plugin to the latest version.

Update the Flash plugin to the latest version.