Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is constantly freezing and crashing on me...(?!)

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

Firefox is constantly freezing and crashing on me. It sends messages to whomever, but I never get any answer. I was considering making Firefox my default browser, but can't because of all the crashes and freezes. It also takes forever to display pages...Can anyone help???

Firefox is constantly freezing and crashing on me. It sends messages to whomever, but I never get any answer. I was considering making Firefox my default browser, but can't because of all the crashes and freezes. It also takes forever to display pages...Can anyone help???

All Replies (3)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

more options

Where is the "reply box"???

more options

It's the 'Post a Reply' box.