Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

search is missing from one-click search engines

  • 4 replies
  • 1 has this problem
  • 14 views
  • Last reply by Scribe

rawhittingslow
rawhittingslow
more options

Something changed my homepage and search options on one of two laptops that I have. The one that I have the problem with no longer starts up with the search engine page but goes to MSN|Outlook, Office, Skype, Bing homepage and I can't change it.

Comparing the two laptops side by side, I find that in "options", "Search","One-Click Search Engines" box the line with a Magnifying glass and the word Search beside it is missing. The good laptop opens with New Tab in the header and "Search with Google or enter address" in the address bar. The bad laptop just goes to MSN.

How do I get the search page back?

Something changed my homepage and search options on one of two laptops that I have. The one that I have the problem with no longer starts up with the search engine page but goes to MSN|Outlook, Office, Skype, Bing homepage and I can't change it. Comparing the two laptops side by side, I find that in "options", "Search","One-Click Search Engines" box the line with a Magnifying glass and the word Search beside it is missing. The good laptop opens with New Tab in the header and "Search with Google or enter address" in the address bar. The bad laptop just goes to MSN. How do I get the search page back?

All Replies (4)

WestEnd
WestEnd
more options

Screenshot from both laptop to compare? So others seeing can figure what is seen.

Scribe
Scribe
more options

Hi, open Options (Home) and click on Restore Defaults.

If that doesn't work, check your Firefox Desktop shortcut for corruption: Right click on it > Properties, and in Target, make sure there is no sign of anything other than Firefox. If there is, delete that part of it. Or if it's easier, you can just delete it and recreate a new shortcut. More: Wrong home page opens when I start Firefox - How to fix.

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

rawhittingslow
rawhittingslow Question owner
more options

To: Westend, Here are the screenshots. The first image is the homepage I want for both laptops. The second and third images are the same on both laptops. The forth image is the one that is what I am talking about . The blue highlight is missing on the fifth image. TO: Scribe, I have already tried those fixes.

Scribe
Scribe
more options

In your 4th screenshot, the blue highlighted Search (with magnifying glass icon), is not a default search engine so should not be there unless you have added it - or it has been added by malware. Select it > Remove it, or click Restore Default Search Engines Search with the Firefox Address Bar.

It's possible that malware is changing the default (as in your 1st screenshot) Home/New Tab page to MSN, so you can try these free programs to scan for malware, which work with your existing antivirus software:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!