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install error

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by LinMik

LinMik
LinMik
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For the last few days I get this error whenever I open Thunderbird...

The update could not be installed. Please make sure there are no other copies of Thunderbird running on your computer, and then restart Thunderbird to try again.

No other copy of the program is running and even after restarting the computer the message shows up.. I m running a new pc with windows 10.

For the last few days I get this error whenever I open Thunderbird... The update could not be installed. Please make sure there are no other copies of Thunderbird running on your computer, and then restart Thunderbird to try again. No other copy of the program is running and even after restarting the computer the message shows up.. I m running a new pc with windows 10.

Chosen solution

uninstall and reinstall Thunderbird.

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All Replies (2)

Matt
Matt
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  • Top 10 Contributor
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Chosen Solution

uninstall and reinstall Thunderbird.

LinMik
LinMik Question owner
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Thanks.. I'll try that...