Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I get onto the www.sainsburys.co.uk web site to do grocery shopping, when previously I have been able to do so?

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

more options

Why have I suddenly been unable to access websites i.e. google, sainsburys. It tells me there is an Insecure connection? Please help.

Why have I suddenly been unable to access websites i.e. google, sainsburys. It tells me there is an Insecure connection? Please help.

All Replies (1)

more options

I go thru with no problem.

There is security software like Avast and Kaspersky and BitDefender and ESET that intercept secure connections and send their own certificate.

http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html

https://support.mozilla.org/en-US/kb/server-not-found-connection-problem

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites

This Connection is Untrusted is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.