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I suddenly couldn´t recive or send emails and the write window appears to not be uploaded properly, why?

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  • 4 have this problem
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  • Last reply by Matt

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Suddenly Thunderbird stopped working propperly. It doesn´t get my mails from any account and when I want to send a message the headers are all gray and the attachment window doesn´t appear until I attach something.

Suddenly Thunderbird stopped working propperly. It doesn´t get my mails from any account and when I want to send a message the headers are all gray and the attachment window doesn´t appear until I attach something.

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Molilobo1 said

Suddenly Thunderbird stopped working propperly. It doesn´t get my mails from any account

Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
and when I want to send a message the headers are all gray and the attachment window doesn´t appear until I attach something.

the attachment pane has never appeared unless there was an attachment.

Thunderbird has a new colour scheme, only the active box has a white background.