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What's causing email transfer disruption network error?

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I would appreciate help in troubleshooting and solving my problem of which the email transfer disruption network error is only one of the problems.

I'm using Mozilla Firefox rather than Microsoft Explorer with Ixquick as my default Internet search engine. I have Juno as my email provider. I have the same features on a laptop via WiFi and my workstation.

We have a new modem, and have had problems since the installation of the new modem.

With each attempt to transfer my email, there is the following Mail Transfer Error message: "There were errors encountered during mail transmission. Mail transfer was disrupted by a network error." In searching the Internet using Ixquick, I encounter the following message(s): "Unable to connect" "Firefox can't establish a connection to the server at support.moxilla.org." "The site could not be temporarily unavailable or too busy. Try again in a few moments." "If you are unable to load any pages, check your computer's network connection." "If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web." "Try Again"

Thank you for your time and efforts with this matter.

Take care, Margo

I would appreciate help in troubleshooting and solving my problem of which the email transfer disruption network error is only one of the problems. I'm using Mozilla Firefox rather than Microsoft Explorer with Ixquick as my default Internet search engine. I have Juno as my email provider. I have the same features on a laptop via WiFi and my workstation. We have a new modem, and have had problems since the installation of the new modem. With each attempt to transfer my email, there is the following Mail Transfer Error message: "There were errors encountered during mail transmission. Mail transfer was disrupted by a network error." In searching the Internet using Ixquick, I encounter the following message(s): "Unable to connect" "Firefox can't establish a connection to the server at support.moxilla.org." "The site could not be temporarily unavailable or too busy. Try again in a few moments." "If you are unable to load any pages, check your computer's network connection." "If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web." "Try Again" Thank you for your time and efforts with this matter. Take care, Margo

All Replies (1)

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When you look at the address in the address bar, does it seem to match up with the email?

Sounds like Firefox sent the server something it wasn't expecting. Sometimes this can be caused by obsolete or corrupted cookies -- assuming you have visited the site before. It also might be caused by modifications to standard information sent to servers such as the "user agent" string that specifies your browser version and OS.

To clear a site's cookies, while viewing a page on the site, either:

   right-click and choose View Page Info > Security > "View Cookies"
   (menu bar) Tools > Page Info > Security > "View Cookies" 

Then try reloading the page. Does that help?