Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Secure Connection Failed An error occurred during a connection to www.facebook.com. Cannot commu

more options

just this week I can not get on facebook and several other sites. this error message keeps coming up and I've tried the suggestions, but it's not allowing me to get on. I can get on with Explorer, but it's much slower.

just this week I can not get on facebook and several other sites. this error message keeps coming up and I've tried the suggestions, but it's not allowing me to get on. I can get on with Explorer, but it's much slower.

All Replies (2)

more options

Chosen Solution

more options

finally as a last ditch effort i updated Mozilla, and everything works fine! Hadn't gotten any messages telling me that I needed to update so I hadn't even suspected it. Thanks for your help though, and I hope this may help someone else.