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I tried updating Firefox, worked once, but i put it off, now I can't do it again

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  • 1 has this problem
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  • Last reply by SenorPuff

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but it asked for a password so I closed the window and thought I'll get it later, but now when I click Apply Update, it just closes and then reopens to my homepage.

but it asked for a password so I closed the window and thought I'll get it later, but now when I click Apply Update, it just closes and then reopens to my homepage.

Chosen solution

1. Download the installer for the latest version.

2. Locate your profile folder, then close Firefox. Click either the Firefox button or the File menu, and choose Exit.

3. Create a backup copy of the aforementioned profile folder.

4. Uninstall Firefox from the Windows Control Panel. DO NOT check the option to remove your Firefox personal data.

5. Run the installer file you downloaded in the first step.


In the future, do not put off updating Firefox, at least not for such an extended period of time. You're still using the obsolete Firefox 6, which was released on August 16th 2011. It contains numerous security vulnerabilities that put your computer at risk.

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Chosen Solution

1. Download the installer for the latest version.

2. Locate your profile folder, then close Firefox. Click either the Firefox button or the File menu, and choose Exit.

3. Create a backup copy of the aforementioned profile folder.

4. Uninstall Firefox from the Windows Control Panel. DO NOT check the option to remove your Firefox personal data.

5. Run the installer file you downloaded in the first step.


In the future, do not put off updating Firefox, at least not for such an extended period of time. You're still using the obsolete Firefox 6, which was released on August 16th 2011. It contains numerous security vulnerabilities that put your computer at risk.

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Thank you very much and have a nice day. :)