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i unable to log in the www.internetdownloadmanager site.

  • 2 replies
  • 5 have this problem
  • 10 views
  • Last reply by cor-el

masoonic
masoonic
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Hi friends, i unable to log in the www.internetdownloadmanager site. When I go to the site, this error occurs: Problem loading page Unable to connect Firefox can't establish a connection to the server at internetdownloadmanager.com. I have no problem with any site except this site... How can I go to the site??!! please help me... tanks.

Hi friends, i unable to log in the www.internetdownloadmanager site. When I go to the site, this error occurs: Problem loading page Unable to connect Firefox can't establish a connection to the server at internetdownloadmanager.com. I have no problem with any site except this site... How can I go to the site??!! please help me... tanks.

All Replies (2)

finitarry
finitarry
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I do not see any place to log in on that page. I had no trouble loading it, though. Whether you put the "www." in front of the domain name or not seems to make no difference.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.