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Where is my "down arrow" button when looking at my new emails?

  • 2 replies
  • 2 have this problem
  • 9 views
  • Last reply by cor-el

darschiller
darschiller
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I believe when I upgraded to the new Firefox, I lost the "down arrow" key or button that I used to scroll down with to look at my new emails. I still have an "up arrow" button but no "down arrow"?

I believe when I upgraded to the new Firefox, I lost the "down arrow" key or button that I used to scroll down with to look at my new emails. I still have an "up arrow" button but no "down arrow"?

All Replies (2)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.