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When I log in to my yahoo email inbox on firefox, I'm redirected to yim.com and this does not happen when I log in using internet explorer. Can anyone help?

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  • 34 have this problem
  • 4 views
  • Last reply by orqg5000

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I feel this may be some sort of spyware that may be getting past firefox that internet explorer is blocking.

I feel this may be some sort of spyware that may be getting past firefox that internet explorer is blocking.

Chosen solution

Hi! I tried clearing the cache but it didn't work..... So I uninstalled firefox, reinstalled it, and issue fixed!

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

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Chosen Solution

Hi! I tried clearing the cache but it didn't work..... So I uninstalled firefox, reinstalled it, and issue fixed!