Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Browsing history is not being recorded.

  • 3 replies
  • 4 have this problem
  • 5 views
  • Last reply by cor-el

more options

Browsing history stopped being recorded. Yes, I've set it to record history. And yes, I've checked the questions here and I've tried creating a new database and all it did was delete my entire history. Then it recorded history for some time and now it stopped recording again. Any help?

Browsing history stopped being recorded. Yes, I've set it to record history. And yes, I've checked the questions here and I've tried creating a new database and all it did was delete my entire history. Then it recorded history for some time and now it stopped recording again. Any help?

All Replies (3)

more options

Hi shinokk,

Have you checked to see if you are in Private Browsing mode?

You might also want to look at the article How to fix preferences that won't save.

Hopefully this helps!

more options

Already checked those too. I'm not a newbie...

more options

Which security software (firewall, anti-virus) do you have?

If you use cleanup software like CCleaner then check the settings for the Firefox application.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).


Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: