Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed. Please ask a new question if you need help.

Thunderbird Attachments

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by Matt

tseabrook
tseabrook
more options

Has anyone seen a message similar to this when trying to attach a document, usually a pdf to an email?

O:\XXXXXXXXXX.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

Also, when someone send me an image file, I can't open it directly from the email. I have to download it and then open it. This isn't as big of an issue as the above, but I thought I'd ask it too.

Thank you

Windows 10 Thunderbird 115.10.0

Has anyone seen a message similar to this when trying to attach a document, usually a pdf to an email? ''O:\XXXXXXXXXX.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.'' Also, when someone send me an image file, I can't open it directly from the email. I have to download it and then open it. This isn't as big of an issue as the above, but I thought I'd ask it too. Thank you Windows 10 Thunderbird 115.10.0

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I will lock this apparently abandoned topic.