Ad blocker interferes in work
I cannot use my laptop to access my company network. The network keeps displaying "turn off your ad blocker". I must access the company network in order to accomplish my work. Can I disable ad blocker or grant access to the Keller Williams network? Please don't send me to Chrome !!!
All Replies (5)
If you haven't installed an extension to block certain content, the issue may be caused by Enhanced Tracking Protection. You can disable that for the company's website (when on the website) by clicking the shield icon at the far right of the address bar and using the button shown.
If that isn't the problem, do you have security software which may be interfering?
I assume that you do not have content blocking extensions?
Firefox comes with Enhanced Tracking Protection that can block ads and files that are on its blocklist.
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.
- click the shield icon for more detail and possibly disable the protection
You can check the Web Console for relevant-looking messages about blocked content.
- https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
- https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
- https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track
See also:
Does it still happen in Troubleshoot Mode?
Thanks, I disabled the enhanced tracking protection for my company site. However, now I get “error processing. Please refresh and try again”. The problem is occuring when I try to connect social media accounts to my company network so that I can manage advertising.
Can you post a screenshot of the error message?