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New software update

  • 1 reply
  • 1 has this problem
  • 18 views
  • Last reply by FredMcD

ianmcclean
ianmcclean
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I have just accepted latest software update and when I relaunched & restored my previous session it will not allow me to open any webpage when I click. Nor can I close a page.

Any ideas?

ian

I have just accepted latest software update and when I relaunched & restored my previous session it will not allow me to open any webpage when I click. Nor can I close a page. Any ideas? ian

All Replies (1)

FredMcD
FredMcD
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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}