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can't open one website

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

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I can't open this site"https://myair2.resmed.com/" with Firefox. I turned off my firewall, but still it won't open. I have the same firewall/antivirus on my laptop and it works. If I change to Microsoft Edge, it will open. I didn't see anything in about:config that I thought might cause this. Any help?

All Replies (3)

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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Helpful?

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I tried the link on several versions of Firefox. Nothing is loaded.

https://downforeveryoneorjustme.com/myair2.resmed.com?proto=https Myair2.resmed.com Status Is myair2.resmed.com down right now? It's just you. myair2.resmed.com is up.


The site loads when using Microsoft Edge

Does not load when using Microsoft Internet Explorer

Helpful?

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The current Firefox will load the website when using Troubleshoot(Safe) Mode

Helpful?

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