Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't sign in to newly downloaded version

Leish88
Leish88
more options

Good Evening,

I just downloaded Firefox onto my new computer. I went to sign-in and it keeps telling me that I have an incorrect password. It is the correct password because I used it to login here. I uninstalled it and reinstalled it on the new computer with no joy. What should I do? Also, I can login and out just fine with my old computer.

Thanks,

Leish

Good Evening, I just downloaded Firefox onto my new computer. I went to sign-in and it keeps telling me that I have an incorrect password. It is the correct password because I used it to login here. I uninstalled it and reinstalled it on the new computer with no joy. What should I do? Also, I can login and out just fine with my old computer. Thanks, Leish

Chosen solution

hmm? are you speaking of the FireFox account used for syncing?

if so, try logging out of it from the old computer. then try the new one again.

Read this answer in context 👍 1

All Replies (3)

·´¯`·...¸>-)))º> ~dbben
·´¯`·...¸>-)))º> ~dbben
more options

Chosen Solution

hmm? are you speaking of the FireFox account used for syncing?

if so, try logging out of it from the old computer. then try the new one again.

Leish88
Leish88 Question owner
more options

I signed off all of my accounts and it worked. Then I signed back in and worked normally. So, strange but it worked. Thanks...

·´¯`·...¸>-)))º> ~dbben
·´¯`·...¸>-)))º> ~dbben
more options

you're welcome!