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My tabs keep crashing started happening a month or so ago

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  • Last reply by cor-el

karattop.kp
karattop.kp
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I never used to have problems, but about a month or so ago my tabs kept crashing on different sites. I usually sent the report. Recently I did an HP suggested Optimize - which was a BIG mistake, but I say that because I had to have my whole OS reinstalled and added an antivirus program Webroot so I was astonished that the crashing is starting to happen again. Can you please tell me why or fix this problem or I may have to switch to another browser this is annoying! Thanks.

I never used to have problems, but about a month or so ago my tabs kept crashing on different sites. I usually sent the report. Recently I did an HP suggested Optimize - which was a BIG mistake, but I say that because I had to have my whole OS reinstalled and added an antivirus program Webroot so I was astonished that the crashing is starting to happen again. Can you please tell me why or fix this problem or I may have to switch to another browser this is annoying! Thanks.

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cor-el
cor-el
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  • Top 10 Contributor
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If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> Troubleshooting Information" (about:support) page.

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also: