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Firefox freezes when printing

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The print menu freezes Firefox. I first thought it was my printer and uninstalled and reinstalled both the printer and Firefox, then I realized it also freezes when I try to print to PDF, and just now realized it's already frozen even if I cancel out of the print menu. I don't print from Firefox often, but I just found this problem, I'm not sure if it's related to a recent update. I'm on Windows 10.

The print menu freezes Firefox. I first thought it was my printer and uninstalled and reinstalled both the printer and Firefox, then I realized it also freezes when I try to print to PDF, and just now realized it's already frozen even if I cancel out of the print menu. I don't print from Firefox often, but I just found this problem, I'm not sure if it's related to a recent update. I'm on Windows 10.

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jsl88 said

The print menu freezes Firefox. I first thought it was my printer and uninstalled and reinstalled both the printer and Firefox, then I realized it also freezes when I try to print to PDF, and just now realized it's already frozen even if I cancel out of the print menu. I don't print from Firefox often, but I just found this problem, I'm not sure if it's related to a recent update. I'm on Windows 10.

Clarification: I "refreshed" Firefox, rather than reinstalled.

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If you open the page `about:config` and type in `print_printer`, what is that set to?