Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox crashing on start up, safe mode too

  • 2 replies
  • 1 has this problem
  • Last reply by FredMcD

more options

crash ID: bp-0496fad1-9b62-4f16-b904-b19090210201

crash ID: bp-0496fad1-9b62-4f16-b904-b19090210201

All Replies (2)

more options

Product Firefox Release Channel esr Version 78.5.0esr Build ID 20201110001500 (2020-11-10) Buildhub data OS Windows 10 OS Version 10.0.17763

bp-0496fad1-9b62-4f16-b904-b19090210201 Signature: humsocks.dll | ExpandEnvironmentStringsA

Uptime 3 seconds


InProcessClient64.dll = part of Sentinel Agent and developed by SentinelOne, Inc

HumSOCKS.dll = Open Text SOCKS Client = Open Text Corporation

AppMonitorDll.dll = EndPoint

more options

Update all software.