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firefox crashing on start up, safe mode too

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  • 1 has this problem
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  • Last reply by FredMcD

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crash ID: bp-0496fad1-9b62-4f16-b904-b19090210201

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Product Firefox Release Channel esr Version 78.5.0esr Build ID 20201110001500 (2020-11-10) Buildhub data OS Windows 10 OS Version 10.0.17763

bp-0496fad1-9b62-4f16-b904-b19090210201 Signature: humsocks.dll | ExpandEnvironmentStringsA

Uptime 3 seconds

Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE

InProcessClient64.dll = part of Sentinel Agent and developed by SentinelOne, Inc

HumSOCKS.dll = Open Text SOCKS Client = Open Text Corporation

AppMonitorDll.dll = EndPoint

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Update all software.

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