Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't log into Facebook account

  • 1 reply
  • 1 has this problem
  • 202 views
  • Last reply by FredMcD

more options

Hello!

I had an issue with having to rebuild my computer, but since I have I am unable to login to Facebook with Firefox browser 84.0 (64nit) for Mac. I can see the Facebook login page and I can enter the username and password, but when I press login, nothing happens. I am able to login via other browsers, just not Firefox. Any solution please? Thanks!

All Replies (1)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.