Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

my firefox profile is missing

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

Dale Cairns
Dale Cairns
more options

My browser crash hard. when I rebooted it I got the window message "Your Firefox profile cannot be loaded. It may be missing or inaccessible. I've tried uninstalling and reinstalling and I get the same message.

My browser crash hard. when I rebooted it I got the window message "Your Firefox profile cannot be loaded. It may be missing or inaccessible. I've tried uninstalling and reinstalling and I get the same message.

All Replies (1)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.