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Parsing error

  • 4 replies
  • 1 has this problem
  • 5 views
  • Last reply by philipp

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Firefox started to run an update. I immediately got the Parsing error: undefined entity Location: chrome//browser/content/browser.xhtml Line number 741, Column 15:

I can’t even get to the browser homepage; sending this on my phone. All I get is a gray dialogue box with the message.

Have rebooted. Try to open Firefox, reappears. This originated with Firefox automatically uploading an update without giving me an option to do later.

Cannot access a browser page to download anything.

Firefox started to run an update. I immediately got the Parsing error: undefined entity Location: chrome//browser/content/browser.xhtml Line number 741, Column 15: I can’t even get to the browser homepage; sending this on my phone. All I get is a gray dialogue box with the message. Have rebooted. Try to open Firefox, reappears. This originated with Firefox automatically uploading an update without giving me an option to do later. Cannot access a browser page to download anything.
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All Replies (4)

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hi, are you able to get firefox to start in safe mode by holding the shift-key while firefox is launching? Diagnose Firefox issues using Troubleshoot Mode

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No - both “refresh” and “safe mode” yield same result.

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I could somehow delete the entire app I guess, use a different browser (somehow) to download latest version of Firefox?

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is it possible to create a new profile and get the app to run this way?: https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Multiple_profiles#macOS