Exiting Youtube fullscreen videos causing PC to crash sometimes
So what i've noticed lately is that when i play a video on youtube while on fullscreen, sometimes when i exit the fullscreen the screen goes black for a few seconds. In the meanting i can hear the audio being played in the background. After 1-2 seconds audio becomes choppy and then it completely stops and then my computer restarts. I haven't tested that with any other browser since i've been only using firefox for years. It doesn't happen all the time but i can happen randomly. I've tried disabling hardware acceleration but it didn't do anything. All the drivers are up to date. Anyone encountering the same problem? Any possible solutions would be more than welcomed.
Specks: Ryzen 3700x Gigabyte 5700XT G.SKILL TRIDENT Z 2X8GB @3600 ADATA GAMMIX S11 PRO 1TB NVME SSD Corsair 750W PSU Aorus Elite x570 MOBO Samsung C27HG70 MONITOR.
All Replies (7)
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
FredMcD said
Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Yes it just happened again
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia
I could only find and submit this one : bp-ca52f3a3-29a3-4ea4-8a0a-424e30200920.
That report is from Wed, 17 Jun 2020 08:42:10 GMT
Product Firefox Release Channel release Version 77.0.1 Build ID 20200602222727 (2020-06-02)
bp-ca52f3a3-29a3-4ea4-8a0a-424e30200920 Signature: nsGlobalWindowInner::StorageAccessGranted
Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
atidxx64.dll = Advanced Micro
This is for Sumo's Related Bugs 1635020 RESOLVED FIXED Crash in [@ nsGlobalWindowInner::StorageAccessGranted]
The report is too old to be of much use.
Make sure all programs, and Windows are up to date.
Start your Computer in safe mode with network support.
Then start Firefox.
Try Secure websites. Is the problem still there?
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia