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bookmarks icon unchanged

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  • 1 has this problem
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  • Last reply by cor-el

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Hi

bookmarks icon in toolbar stopped indicating if a page was bookmarked. Previously if viewing a bookmarked page it would become blue. Now its color remains unchanged?

Any thoughts, Thanks Abas.

Hi bookmarks icon in toolbar stopped indicating if a page was bookmarked. Previously if viewing a bookmarked page it would become blue. Now its color remains unchanged? Any thoughts, Thanks Abas.

All Replies (1)

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If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.