I don't want to be asked to verify my identification when I want to look up a password
I trust Firefox to keep my paswords safe without a lot of hassle. Suddenly I am being asked to "verify my identity" before I can view my password. I don't have time for this. It clearly says in the Logins and Passwords tab that my identity is sgillies12@gmail.com. Then it refuses to give me the password because it says that's NOT my identify.
PLEASE HELP ME ASAP. I need to do some work. thank you.
Sally Gillies
Chosen solution
Hello Sally,
First of all; would you please take a look at this article, which will explain why you are seeing this prompt :
https://support.mozilla.org/en-US/kb/lockwise-password-authentication-prompt
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If you don't want to see this prompt every time, you could do this :
Type in the address bar about:config and press Enter.
(ignore the warning)
Type in the search bar and look for the preference :
signon.management.page.os-auth.enabled
Change its value to false.
Then close and restart Firefox.
(this preference may be removed sometime in the near future )
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Chosen Solution
Hello Sally,
First of all; would you please take a look at this article, which will explain why you are seeing this prompt :
https://support.mozilla.org/en-US/kb/lockwise-password-authentication-prompt
- - - - - - - - - - - - - - -
If you don't want to see this prompt every time, you could do this :
Type in the address bar about:config and press Enter.
(ignore the warning)
Type in the search bar and look for the preference :
signon.management.page.os-auth.enabled
Change its value to false.
Then close and restart Firefox.
(this preference may be removed sometime in the near future )