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Why so many Firefox crashes as of late?

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Here's my latest crash: https://crash-stats.mozilla.org/report/index/93985535-70f3-4d81-8116-6d32d0190518
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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

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cor-el
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17167 solutions 155179 answers

Helpful Reply

Are you using "Clear history when Firefox closes" to clear any personal data?


This looks like a problem with the places.sqlite database (bookmarks and history).

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Are you using "Clear history when Firefox closes" to clear any personal data? ---- This looks like a problem with the places.sqlite database (bookmarks and history). You can check for problems with the <b>places.sqlite</b> and <b>favicons.sqlite</b> files in the Firefox profile folder. *use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page In case errors are reported with "Verify Integrity" close and restart Firefox and retry. If "Verify Integrity" cannot repair places.sqlite, rename/remove all <b>places.sqlite</b> and <b>favicons.sqlite</b> files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder. *keep a backup copy of places.sqlite in case a new places.sqlite database has to be created See also: *https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file *https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox
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Question owner

I just refreshed Firefox. I don't have clear history when Firefox closes checked. I've had this issue more than once when Firefox Sync tries to sync forever. I'll let you know if it comes back again.

I just refreshed Firefox. I don't have clear history when Firefox closes checked. I've had this issue more than once when Firefox Sync tries to sync forever. I'll let you know if it comes back again.
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Question owner

I'd appreciate it if you or someone can file a bug on Bugzilla to help stop this from happening again.

I'd appreciate it if you or someone can file a bug on Bugzilla to help stop this from happening again.
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cor-el
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You can open about:sync-log via the location bar to see if there is a recent log available. You can upload a recent log if the log is too big to put in a reply.

You can open <b>about:sync-log</b> via the location bar to see if there is a recent log available. You can upload a recent log if the log is too big to put in a reply. *https://pastebin.com/
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Question owner

Here's my latest crash: https://crash-stats.mozilla.org/report/index/31f29d2c-0d78-4bef-8e3a-7624d0190522

For the first time ever, I got a success sync instead of an error sync in about:sync-log.

Here's my latest crash: https://crash-stats.mozilla.org/report/index/31f29d2c-0d78-4bef-8e3a-7624d0190522 For the first time ever, I got a success sync instead of an error sync in about:sync-log.
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cor-el
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Helpful Reply

Try to clear "offline website data" once in Firefox.

Remove the checkmark on all items except "offline website data" and set the time range to "everything".

  • History -> "Clear Recent History" (Ctrl+Shift+Delete)
Try to clear "offline website data" once in Firefox. Remove the checkmark on all items except "offline website data" and set the time range to "everything". *History -> "Clear Recent History" (Ctrl+Shift+Delete) *https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox
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Question owner

I just did that. Here's my latest crash: https://crash-stats.mozilla.org/report/index/af564f1c-f7df-4c7d-b207-058680190522
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cor-el
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Firefox 67.0 Crash Report [@ AsyncShutdownTimeout | Places Connection shutdown | PlacesUtils read-only connection closing as part of Places shutdown ]


You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Firefox 67.0 Crash Report [@ AsyncShutdownTimeout | Places Connection shutdown | PlacesUtils read-only connection closing as part of Places shutdown ] ---- You can check for problems with the <b>places.sqlite</b> and <b>favicons.sqlite</b> files in the Firefox profile folder. *use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page In case errors are reported with "Verify Integrity" close and restart Firefox and retry. If "Verify Integrity" cannot repair places.sqlite, rename/remove all <b>places.sqlite</b> and <b>favicons.sqlite</b> files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder. *keep a backup copy of places.sqlite in case a new places.sqlite database has to be created See also: *https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file *https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox
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