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Can't open attachments in Firefox....this just started happening recently.

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  • 1 has this problem
  • 3 views
  • Last reply by Shadow110

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Within the last couple days I am not able to open attachments when I am using Firefox which is my primary browser. If I switch over to IE I can open them with no problem. This would indicate to me that something changed, but I have no clue what. Everything else seems to be ok in the use of Firefox.

Within the last couple days I am not able to open attachments when I am using Firefox which is my primary browser. If I switch over to IE I can open them with no problem. This would indicate to me that something changed, but I have no clue what. Everything else seems to be ok in the use of Firefox.

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HI, please test in : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Performance > Uncheck to view)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?