What page are we talking about? Sometimes sites don't permit graphics to be printed and the Browser can't do anything about it. You can take a Screen shot but aren't allowed to print it. I done it before where you copy the txt to Word and copy the image and then insert it to work in the same location and then print and have the graphics but that can be intensive if there is alot of graphics involved.

Correct on some sites with advanced server side security.

Please check these :

• https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox
• http://kb.mozillazine.org/Problems_printing_web_pages

Please let us know if this solved your issue or if need further assistance.

Just to clarify, you select part of a page, then call up print (e.g., Ctrl+p):

• Print range "All" includes the images, but
• Print range "Selection" does not, even when the images are selected?

Or are images omitted in both cases?

Are you referring to Print Background (images & color) in Page Setup ?

i.e., File > Page Setup or by using the Print button and opening Page Setup in the upper-left

IMO, that control doesn't work as good now as it did 5 or 6 years ago after HTML5 started hitting the web at major websites.

AS usual, I failed to give an accurate description of the problem! I subscribe to The Times Online, and sometimes wish to print off an article. In the past I would select the article including images, Copy, then paste into Word (2010). I could then delete the images if not required, but in the last few weeks this has not worked; only the text appears when I Paste. This occurs in other browsers, but I hadn't used this particular operation in them before, so am not sure if it's just Firefox. Hope this clarifies a bit.

Hi pjmac35, when you copy/paste from a browser into MS Word, it usually selects the HTML from the clipboard and retrieves the images directly. It's also possible to set Word to prefer the plain text; you can use Paste Special to ensure you get the format you prefer.

In some cases the site may not allow the separate retrieval. For example, if images are only available to a logged in user, the retrieval by Word using the plumbing of Internet Explorer would not be able to pass your Firefox cookies. You can individually copy/paste a critical image (right-click > Copy Image in Firefox, then in Word, Paste Special and use the bitmap format).

More generally, the selection may be incomplete because style rules (including background images) often are not part of the HTML in Firefox; old versions of Internet Explorer worked better; I don't know about other browsers.

Have you considered saving the article as PDF? Or is the problem that you only want part of the page?

Thanks to everyone who took the time to respond. I've discovered that my laptop, which also runs win 7 64bit and Firefox 60, does not have this problem, so all I have to do is find the relevant setting, but where do I look?

pjmac35 said

Thanks to everyone who took the time to respond. I've discovered that my laptop, which also runs win 7 64bit and Firefox 60, does not have this problem, so all I have to do is find the relevant setting, but where do I look?

If one is working and the other isn't that would mean you should try to uninstall FF in the problem computer and delete the Mozilla folder and reinstall FF again to see if that fixes the problem.

Thanks. Would this leave my bookmarks intact?

Hi pjmac35, Firefox stores data and program files separately, so it's possible to completely replace the program files without disturbing your settings, bookmarks, history, etc. I don't know whether it would help, but it's difficult to think of a relevant setting.

Clean Reinstall

This takes about 5 minutes. It's not about your settings, it's about making sure the program files are clean (no inconsistent or alien code files). As described below, this process does not disturb your existing settings. It's not essential to uninstall Firefox, but you can if you like, saying No to any request about removing personal data.

It only takes a few minutes.

(A) Download a fresh installer for Firefox to a convenient location:

https://www.mozilla.org/firefox/all/

(B) Exit out of Firefox (if applicable).

If you use Microsoft Office, please change your default browser to Internet Explorer temporarily before the next step.

(C) Using Windows Explorer/My Computer (hold down the Windows key and press E to launch it), right-click > rename the program folder as follows (you might have one or both):

C:\Program Files (x86)\Mozilla Firefox =to=> C:\Program Files (x86)\OldFirefox

C:\Program Files\Mozilla Firefox =to=> C:\Program Files\OldFirefox

(D) Run the installer you downloaded in step (A). It should automatically connect to your existing settings.

Any improvement?

No, nodifference I'm afraid.