Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox will operate normally for about 5 seconds and then won't respond for about 10 seconds in a repeating sequence. Why?

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by user633449

more options

I'm running Windows 10 build 1703 and Firefox 57 64-bit. I've deleted my old firefox 32-bit directories after making sure to uninstall this version. I then deleted my old version of firefox 57 and then deleted those directories also. I've then reinstalled firefox with a new download of firefox. I've run in safe mode. Nothing seems to get rid of this staring and stopping as I've indicated above.

I'm running Windows 10 build 1703 and Firefox 57 64-bit. I've deleted my old firefox 32-bit directories after making sure to uninstall this version. I then deleted my old version of firefox 57 and then deleted those directories also. I've then reinstalled firefox with a new download of firefox. I've run in safe mode. Nothing seems to get rid of this staring and stopping as I've indicated above.

All Replies (1)

more options

(Update to the Windows 10 Fall creator's update, I've seen some performance issues fixed by that update)

Also, try disabling Accessibility Services in Firefox. How do I disable Accessibility Services?