Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Among other things, a second Firefox keeps opening that I see in Task Manager. And when it does it seems to stall everything else.

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

more options

Firefox seems to stall too often. Lately it also does the following: It seems to stall even as Task Manager (in WIndows) doesn't read "Not Responding" as it usually would when it stalls.

Instead a second facebook is shown with a lower Memory Usage, despite that no second Facebook window opens. I delete it and many times it starts again.

I have looked for malware, etc. with two different anti-virus software, AVG and SUPERantispyware. They find nothing but tracking cookies, even after this and after refreshing Facebook in Troubleshooting, this problem persists.

Firefox seems to stall too often. Lately it also does the following: It seems to stall even as Task Manager (in WIndows) doesn't read "Not Responding" as it usually would when it stalls. Instead a second facebook is shown with a lower Memory Usage, despite that no second Facebook window opens. I delete it and many times it starts again. I have looked for malware, etc. with two different anti-virus software, AVG and SUPERantispyware. They find nothing but tracking cookies, even after this and after refreshing Facebook in Troubleshooting, this problem persists.

All Replies (1)

more options

More than one process is normal for the current Firefox. http://www.ghacks.net/2016/07/22/multi-process-firefox/

Multi-process Firefox is codenamed "e10s". https://wiki.mozilla.org/Firefox/multiprocess


Try to disable multi-process tabs in Firefox. You can disable multi-process tabs in Firefox by setting the related prefs to false on the about:config page.

browser.tabs.remote.autostart = false browser.tabs.remote.autostart.2 = false

http://www.ghacks.net/2016/07/22/multi-process-firefox/

Type about:config<enter> in the address bar. If a warning screen comes up, press the I Accept the Risk button. At the top of the screen is a search bar.


Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 27.0.0.130

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration