Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes (Gah. Your tab just crashed.)

  • 1 reply
  • 5 have this problem
  • 2 views
  • Last reply by Tonnes

more options

Tabs keep crashing while i am using them. I get the following error message: Gah. Your tab just crashed. I have tried starting Firefox in safe mode, updating windows, updating java, reinstalling Firefox and checking for viruses using windows defender.

The crashes mostly happen while I am on You Tube and Facebook but are not limited to these 2 websites.

Report ID's: bp-9ca927d0-fd5f-4d3e-a3a0-b35010170809

bp-204f509a-f120-403a-b676-f72180170809

bp-80753bdf-6923-4ed9-98f5-bd62b0170809

bp-96b5657e-2975-4a50-9cab-797940170809

bp-c82ca750-e48d-4bf6-9440-f81081170809

Tabs keep crashing while i am using them. I get the following error message: Gah. Your tab just crashed. I have tried starting Firefox in safe mode, updating windows, updating java, reinstalling Firefox and checking for viruses using windows defender. The crashes mostly happen while I am on You Tube and Facebook but are not limited to these 2 websites. Report ID's: bp-9ca927d0-fd5f-4d3e-a3a0-b35010170809 bp-204f509a-f120-403a-b676-f72180170809 bp-80753bdf-6923-4ed9-98f5-bd62b0170809 bp-96b5657e-2975-4a50-9cab-797940170809 bp-c82ca750-e48d-4bf6-9440-f81081170809

All Replies (1)

more options

Have you tried updating your graphics drivers for the Intel Graphics 4600 card? If my search was OK, they might be up to date for Dell or Microsoft, but Intel may provide a newer one.

This thread at Microsoft may also be of help and made me think the current version isn’t flawless, so you might need to experiment with some versions.

Two of your reports indicate a crash due to Flash and actually have an old open bug, but they may be related or no longer apply.