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My passwords are not saving, previously i used master password to store all my login passwords, but from couple of days they are not saving and every time askin

  • 3 replies
  • 1 has this problem
  • 30 views
  • Last reply by philipp

Rocky
Rocky
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My passwords are not saving, previously i used master password to store all my login passwords, but from couple of days they are not saving and every time asking to remember password, and i'm entering master password to remember,

But still the same happening. I saved lot of my login passwords that i even didn't remember. now i have to use forgot option for every website. Is there any way to solve this or atleast save from now.

My passwords are not saving, previously i used master password to store all my login passwords, but from couple of days they are not saving and every time asking to remember password, and i'm entering master password to remember, But still the same happening. I saved lot of my login passwords that i even didn't remember. now i have to use forgot option for every website. Is there any way to solve this or atleast save from now.

Chosen solution

hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

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All Replies (3)

FredMcD
FredMcD
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Are you talking about the Firefox Master Password option, an add-on, or a separate program?

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 46.0.1

Rocky
Rocky Question owner
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Yes i'm talking about firefox master password, i have no addons on my browser. its showing 38.0.5 Firefox, may be an update will make it work fine. Thanks for the reply,

I will update and post the status

philipp
philipp
  • Moderator
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Chosen Solution

hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...