online banking now requires me to call each time i look at my statement
For the last several weeks I now have to call my bank to access my statement. Before I put in username and password with no problem.It is something I changed they said but I dont know what that was. Can anyone help?
Modified by cor-el
Chosen solution
A lot of financial institutions want you to verify your identity each time you use a different device to access their site. After verification, they set a cookie in the browser so you don't have to do it again the next time.
Between Firefox's privacy settings and private browsing feature, add-ons like Ghostery, and utilities like CCleaner there are many possible ways for your bank's cookie to get cleared. Let's start with Firefox's cookie settings. Can you check these articles:
- Websites say cookies are blocked - Unblock them (shows where to check your cookie settings)
- Delete browsing, search and download history on Firefox (section entitled "How do I make Firefox clear my history automatically?" -- make sure you don't have this turned on for cookies)
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Chosen Solution
A lot of financial institutions want you to verify your identity each time you use a different device to access their site. After verification, they set a cookie in the browser so you don't have to do it again the next time.
Between Firefox's privacy settings and private browsing feature, add-ons like Ghostery, and utilities like CCleaner there are many possible ways for your bank's cookie to get cleared. Let's start with Firefox's cookie settings. Can you check these articles:
- Websites say cookies are blocked - Unblock them (shows where to check your cookie settings)
- Delete browsing, search and download history on Firefox (section entitled "How do I make Firefox clear my history automatically?" -- make sure you don't have this turned on for cookies)