Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i did connect on another comp and all favorites did switch i lost all mines and now i only have the ones from the other comp on my account :(

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by VincentC

more options

This morning i was on our kids computer and i did log in my Sync account ..everything was ok i had my bookmarks

Now i lost all my bookmarks and i have only theirs and no way to get back mines, their comp was not restarted and they didn t touch anithing on sync parameters ..they even didn t knew about sync accounts at all

..it s a huge problem for me so if You have any solution to get back my bookmarks ... COULD REALLY BE GREAT  :)
This morning i was on our kids computer and i did log in my Sync account ..everything was ok i had my bookmarks Now i lost all my bookmarks and i have only theirs and no way to get back mines, their comp was not restarted and they didn t touch anithing on sync parameters ..they even didn t knew about sync accounts at all ..it s a huge problem for me so if You have any solution to get back my bookmarks ... COULD REALLY BE GREAT :)

Chosen solution

hi VincentC, on the device where your bookmarks are gone please go into the bookmarks library (ctrl+shift+b), go to import & backup > restore and see if you can get back your old data by choosing a restore point from before this mishap occurred.

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

hi VincentC, on the device where your bookmarks are gone please go into the bookmarks library (ctrl+shift+b), go to import & backup > restore and see if you can get back your old data by choosing a restore point from before this mishap occurred.

more options

oww great !!! i saw this thing but i was sooo depressed that because i never did any backup manually i didn t think something could be there .....OMG Phillip THANK YOU SO MUCH

problem solved :D