Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Sync troubles

  • 12 replies
  • 1 has this problem
  • 107 views
  • Last reply by You

more options

I am running Firefox 32.0.2 on both my computers and my android cell. Logged in on all devices but my desktop wont sync at all? Any ideas?

Chosen solution

Try unsyncing from Firefox Sync then resyncing. Go to the Menu>Options, in Options, go to the Sync tab, and in the Sync tab, sign out then sign back in. It might just be one of those weird, random problems you sometimes run into. Perhaps Firefox made a mistake when you set up Sync and you have to resync it.

Read this answer in context 👍 0

All Replies (12)

more options

Have you set up Sync on the desktop, yet? On the computer that Firefox will not sync on, click the Menu button, and in the menu, click Sync. Does it open a page that tells you Welcome to Sync or does the Sync icon (the refresh icon) spin?

more options

Thanks for that. I have set up sync, I am connected into my sync account, when I click on the sync icon NOTHING at all happens. Actually the first time I clicked it said it will start synching in a moment but never anything happened.

more options

Try to leave Firefox idle for sometime.

You can also check the about:sync-log page via the location/address bar to see if there are errors reported.

Modified by cor-el

more options

Thx Cor-el. I have left the device idle for hours thinking it may take some time. The sync symbol rotates for a second or so and then rests again. Nothing seems to show up in the log either. Its really a weird thing. I have sync'd everything else with no troubles. I could try to log on with my partners account and see if that works with her firefox data.

more options

There is a Sync now button in the Customize palette that you can drag in the "3-bar" Firefox menu button drop-down list.

more options

Chosen Solution

Try unsyncing from Firefox Sync then resyncing. Go to the Menu>Options, in Options, go to the Sync tab, and in the Sync tab, sign out then sign back in. It might just be one of those weird, random problems you sometimes run into. Perhaps Firefox made a mistake when you set up Sync and you have to resync it.

more options

I tried it all by now. Just wont work on my second PC. I now did a Firefox Mozbackup and then restored my profile so I have at least the bookmarks on the other PC. Thanks again for the help but I am giving up for now...

more options

I'm really sorry! Something on your PC may be blocking the Firefox Sync servers. Do you have an antivirus/firewall? Also, please go to C:\windows\system32\drivers\etc, double click the file called Hosts, open it in Notepad, and copy-and-paste the contents of it here. I know you've already closed this topic but we didn't try everything, yet.

more options

I see you dont give up easy... good for you and THANK you. I tried to turn off the firewall and my Panda security, no success. I can try that again...

Here the requested file:

  1. Copyright (c) 1993-2009 Microsoft Corp.
  2. This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
  3. This file contains the mappings of IP addresses to host names. Each
  4. entry should be kept on an individual line. The IP address should
  5. be placed in the first column followed by the corresponding host name.
  6. The IP address and the host name should be separated by at least one
  7. space.
  8. Additionally, comments (such as these) may be inserted on individual
  9. lines or following the machine name denoted by a '#' symbol.
  10. For example:
  11. 102.54.94.97 rhino.acme.com # source server
  12. 38.25.63.10 x.acme.com # x client host
  1. localhost name resolution is handled within DNS itself.
  2. 127.0.0.1 localhost
  3. ::1 localhost
more options

So no firewall and nothing blocking Firefox server in hosts...this may just be something wrong with Firefox itself. Are you running the latest version of Firefox on that computer? You can reset Firefox. There was another person on here who had a weird problem like you, and they fixed the issue by resetting Firefox. It's definitely worth a shot. Also, I see a LOT of crud (malware toolbars, adware, etc) on there like TopArcadeHits, Conduit, Ask Toolbar, and Babylon. Resetting Firefox will take care of that. Before you reset (if you decide to): disable ALL your enabled add-ons, restart Firefox, then try syncing again. I have a feeling that it's DoNotTrackMe or another add-on.

more options

As you were busy doing all that research for me I once again shut down all antivirus, firewalls, etc. Signed out of sync, restarted all my devices once more and... IT WORKS now. Dont ask me why exactly... one of these weird things indeed. Thank you very much again, I am impressed by the help and persistence. The issue is now RESOLVED! Keep fingers crossed... Cheers

more options

Wow! Good for you!