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How do I fix add-on welcome pages that keep reappearing?

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by CoryMH

rlegro
rlegro
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This has been happening to me in version 32. The pages reappear every time I restart Firefox. I kill them, re-start the browser, and it happens again. Searching around the web for a fix, someone suggested restoring Firefox to its defaults. Did that, and it worked, but the problem eventually recurs, after I began customizing the browser again. I have the program set for fairly high security. I also have it set to reload my tabs from the previous session, but this gets changed to "show my homepage" without my action, and the welcome pages line up in tabs once again. Clearing history failed; checking for viruses proved negative.

This has been happening to me in version 32. The pages reappear every time I restart Firefox. I kill them, re-start the browser, and it happens again. Searching around the web for a fix, someone suggested restoring Firefox to its defaults. Did that, and it worked, but the problem eventually recurs, after I began customizing the browser again. I have the program set for fairly high security. I also have it set to reload my tabs from the previous session, but this gets changed to "show my homepage" without my action, and the welcome pages line up in tabs once again. Clearing history failed; checking for viruses proved negative.

All Replies (1)

CoryMH
CoryMH
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Hello,

I had this problem in older versions of Firefox - for some reason they kept appearing until I quit Firefox from the menu. First make sure that your start-up settings aren't set to load the previous session:

  • Tools (or menu New Fx Menu) > Options > General

Then exit Firefox from the menu:

  • File > Exit, or New Fx Menu > Exit Firefox (bottom right-most icon)

Start Firefox again and hopefully they won't pop up again until the next update. If your preferences are not getting saved, see if the article How to fix preferences that won't save can provide some more help on that.