Hello bmd6486,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

• Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

1. Go to Firefox > Help > Troubleshooting Information.
2. Click the "Reset Firefox" button.
3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Reset Firefox did not help.

I am sure many users will find out about this problem in the next few days.

Believe it requires fixing the browser.

I have reinstalled v 28.0. Will wait for the next release.

See:

• "Hang at exit": http://kb.mozillazine.org/Firefox_hangs
• "Firefox hangs when you quit it": https://support.mozilla.org/kb/Firefox+hangs

Use "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit) to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

You can also check for issues with plugins.

• https://support.mozilla.org/kb/Troubleshooting+plugins