Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში. აქ არავინ უნდა მოგთხოვოთ ტელეფონზე დარეკვა, შეტყობინების გაგზავნა ან პირადი მონაცემების გაზიარება. რამე საეჭვოს შემჩნევისას გთხოვთ გვაცნობოთ „დარღვევის მოხსენებით“.

ვრცლად
დაარქივებული

Won't open

21godn

Won't open says please close already running firefox or restart computer. And I have restarted and shut down and it still won't open. WHAT THE HELL I've even deleted the program and downloaded it and it just won't work. HELP!!

Won't open says please close already running firefox or restart computer. And I have restarted and shut down and it still won't open. WHAT THE HELL I've even deleted the program and downloaded it and it just won't work. HELP!!

ყველა პასუხი (1)

The application may have shut down abnormally, leaving the lock in place. To fix this, open the profile folder and delete the parent.lock file.

The quickest way to get to your profile is through Help>Troubleshooting information.. (or type about:support into the location bar) then use "Open containing folder".