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"Unable to write the email to the mailbox" error today - No problem yesterday - Win10 - 32-bit TB

Thunderbird გაგზავნეთ და მიიღეთ ელფოსტა
matt178 გამოეხმაურა 1 კვირის წინ
matt178
matt178

Today Thunderbird will not download emails. Yesterday no problem downloading emails.

Windows 10. Thunderbird 153.3.1esr (32-bit) Email is POP3. AV is Malbytesware. I added what I think is the Thunderbird folder to exclusions ("Allow" in Malbytesware). I deleted the global-messages-db.sqlite file. Thunderbird recreated it, but the problem persists. I disabled Malbytesware and still cannot download emails.

Plenty of empty space on my C: drive where Thunderbird lives.

To the best of my knowledge, folder privileges have not changed today from yesterday.

Running Thunderbird as an Administrator does not fix the problem.

I need help to fix this. Please, if you have a suggestion, give me a few "click this..." steps so that I can follow you kind advice without having to come back and ask you again, "How do I do that...?"

Here is the entire Troubleshooting page: 

 Application Basics

   Name: Thunderbird
   Version: 153.3.1esr
   Build ID: 20260917204311
   Distribution ID:

   Update Channel: esr
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:153.0) Gecko/20100101 Thunderbird/153.3.1
   OS: Windows_NT 10.0 19045
   OS Theme:

   Launcher Process: Enabled
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 4
   Enterprise Policies: Inactive
   Google Location Service Key: Found
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 31.7 GB
   Disk Space Available: 253 GB

 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) mail.lefkowitzsys.com:110, alwaysSTARTTLS, passwordCleartext
     OUTGOING: , mail.lefkowitzsys.com:587, alwaysSTARTTLS, passwordCleartext, true

   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

 Libraries

     Library
     Status
     Expected minimum version
     Version in use
     Path

       RNP (OpenPGP)
       OK
       0.18.1
       0.18.1.MZLA.153.3.1esr.botan.3.11.1
       C:\Program Files\Mozilla Thunderbird\rnp.dll

       OTR
       Failed to load. OTR chat encryption will not work.
       -
       -
       -

 Calendar Settings

   Home

     Name
     Value

     Name:
     Type: storage
     Disabled: false
     Username:
     URI:
     Refresh Interval:
     Read-only:
     Suppress Alarms:
     Cache Enabled:
     iMIP Identity: id1
     iMIP Disabled:
     iMIP Account:
     Organizer Id:
     Force Email Scheduling:
     Popup Alarms Supported:
     Alarms on Invitation Supported:
     Max Alarms Per Event:
     Attachment Supported:
     Max Categories:
     Privacy State Supported:
     Priority Supported: true
     Event Supported:
     Task Supported:
     Local Time Supported:
     UTC/GMT Supported:
     Auto-Scheduling Supported:

 Crash Reports for the Last 3 Days

 Remote Processes

   Type: Count

     GPU: 1
     RDD: 1
     Isolated Web Content: 1
     Extension: 1

 Add-ons

     Name
     Type
     Version
     Enabled
     Location
     ID

       ImportExportTools NG
       extension
       15.0.3
       true
       app-profile
       ImportExportToolsNG@cleidigh.kokkini.net

       Thundermail
       extension
       2.0.5
       true
       app-builtin-addons
       tbpro-system-add-on@thunderbird.net

       System theme — auto
       theme
       1.4.2
       true
       app-builtin
       default-theme@mozilla.org

       Dark
       theme
       1.3.2
       false
       app-builtin
       thunderbird-compact-dark@mozilla.org

       Light
       theme
       1.3.2
       false
       app-builtin
       thunderbird-compact-light@mozilla.org

 Security Software

   Type: Name

     Antivirus: Malwarebytes
     Antispyware:
     Firewall:

 Legacy User Stylesheets

   Active: false
   Stylesheets: No stylesheets found

 Graphics

     Features
     Compositing: WebRender
     Font Visibility Debug Info: Windows Platform
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA)

EGL_VERSION: 1.5 (ANGLE 2.1.19767 git hash: 7b0bc3d196d4) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control 

     WebGL 1 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA Quadro T1000 Direct3D11 vs_5_0 ps_5_0, D3D11-32.0.15.7391)
     WebGL 1 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19767 git hash: 7b0bc3d196d4)
     WebGL 1 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA)

EGL_VERSION: 1.5 (ANGLE 2.1.19767 git hash: 7b0bc3d196d4) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control 

     WebGL 2 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA Quadro T1000 Direct3D11 vs_5_0 ps_5_0, D3D11-32.0.15.7391)
     WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19767 git hash: 7b0bc3d196d4)
     WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
     Target Frame Rate: 75
     DirectWrite: true (10.0.19041.5794)

     GPU #1
     Active: Yes
     Description: NVIDIA Quadro T1000
     Vendor ID: 0x10de
     Device ID: 0x1fb9
     Driver Version: 32.0.15.7391
     Driver Date: 11-11-2025
     Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_9ec991293d4faeb1\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_9ec991293d4faeb1\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_9ec991293d4faeb1\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_9ec991293d4faeb1\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_9ec991293d4faeb1\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_9ec991293d4faeb1\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_9ec991293d4faeb1\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_9ec991293d4faeb1\nvldumd.dll
     Subsys ID: 229717aa
     RAM: 4096

     GPU #2
     Active: No
     Description: Intel(R) UHD Graphics 630
     Vendor ID: 0x8086
     Device ID: 0x3e9b
     Driver Version: 31.0.101.2137
     Driver Date: 8-28-2025
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Subsys ID: 229717aa
     RAM: 0

     Diagnostics
     AzureCanvasBackend: skia
     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): skia
     CMSOutputProfile: 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
     Display0: 2560x1440@75Hz scales:1.000000|1.000000 SDR
     Display1: 1920x1080@60Hz scales:1.000000|1.250000 SDR
     DisplayCount: 2
     HardwareStretching: both=1 window-only=0 full-screen-only=0 none=0 error=0
     OutputColorSpaces: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709, DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
     GPUProcessPid: 14620
     Window Device Pixel Ratios: 1,1,1
     ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY4 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ]
     Font Visibility Debug Info: Windows Platform
     WebGPU Default Adapter: [object Object]
     WebGPU Fallback Adapter: [object Object]

     Decision Log
     HW_COMPOSITING: available by default
     D3D11_COMPOSITING: available by default
     D3D11_HW_ANGLE: available by default
     GPU_PROCESS: available by default
     WEBRENDER: available by default
     WEBRENDER_COMPOSITOR: available by defaultunavailable by runtime: No DirectComposition usage
     WEBRENDER_PARTIAL: available by default
     WEBRENDER_SHADER_CACHE: available by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by default
     WEBRENDER_DCOMP_PRESENT: available by defaultblocklisted by env: Blocklisted by gfxInfo
     WEBRENDER_SCISSORED_CACHE_CLEARS: available by default
     WEBGPU: available by default
     WINDOW_OCCLUSION: available by default
     HARDWARE_VIDEO_DECODING: available by default
     HARDWARE_VIDEO_DECODING_VULKAN: available by defaultdisabled by user: User disabled via media.hardware-video-decoding-vulkan.enabled
     HARDWARE_VIDEO_ENCODING: available by default
     HW_DECODED_VIDEO_ZERO_COPY: available by default
     VP8_HW_DECODE: available by default
     VP9_HW_DECODE: available by default
     REUSE_DECODER_DEVICE: available by default
     BACKDROP_FILTER: available by default
     CANVAS_RENDERER_THREAD: available by default
     ACCELERATED_CANVAS2D: available by default
     H264_HW_DECODE: available by default
     AV1_HW_DECODE: available by default
     HEVC_HW_DECODE: available by default
     VP8_HW_ENCODE: available by default
     VP9_HW_ENCODE: available by default
     H264_HW_ENCODE: available by default
     AV1_HW_ENCODE: available by default
     HEVC_HW_ENCODE: available by default
     GL_NORM16_TEXTURES: available by default
     WEBGPU_EXTERNAL_TEXTURE: available by default
     WEBGL: available by default
     VIDEO_HDR: available by default

   Crash Guard Disabled Features

   Workarounds

   Failure Log

 Media

     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 44100
     Roundtrip latency (standard deviation): 46.10ms (3.95)

     Output Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Headphones (NAD VISO1 00950F Stereo)
       BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002\7&2f7e815a&e&0016A400950F_C00000000
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       133 - 441

       Speakers (Synaptics Audio)
       INTELAUDIO\FUNC_01&VEN_14F1&DEV_1F86&SUBSYS_17AA2297&REV_1001\4&196ad0f&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

       Headphones (Synaptics Audio)
       INTELAUDIO\FUNC_01&VEN_14F1&DEV_1F86&SUBSYS_17AA2297&REV_1001\4&196ad0f&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0

       Q27q-10 (2- NVIDIA High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10DE&DEV_0094&SUBSYS_17AA2297&REV_1001\5&170d2b56&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

     Input Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Microphone Array (Synaptics Audio)
       INTELAUDIO\FUNC_01&VEN_14F1&DEV_1F86&SUBSYS_17AA2297&REV_1001\4&196ad0f&0&0001
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

       External Microphone (Synaptics Audio)
       INTELAUDIO\FUNC_01&VEN_14F1&DEV_1F86&SUBSYS_17AA2297&REV_1001\4&196ad0f&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0

     Media Capabilities

     Enumerate database

 Environment Variables

   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\mlefk\AppData\Roaming\Thunderbird\Crash Reports
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\mlefk\AppData\Roaming\Thunderbird\Profiles\9maycmz5.default-release\crashes\events
   MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\mlefk\AppData\Roaming\Thunderbird\Pending Pings

 Important Modified Preferences

   accessibility.typeaheadfind.flashBar: 0
   browser.search.region: US
   doh-rollout.home-region: US
   extensions.lastAppVersion: 153.3.1
   idle.lastDailyNotification: 1790793290
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: false
   network.cookie.CHIPS.lastMigrateDatabase: 2
   network.cookie.validation.lastEpoch: 1
   places.database.lastMaintenance: 1790706016
   privacy.bounceTrackingProtection.hasMigratedUserActivationData: true
   privacy.purge_trackers.date_in_cookie_database: 0
   privacy.trackingprotection.allow_list.hasMigratedCategoryPrefs: true
   security.osreauthenticator.password_last_changed_hi: 819583
   security.osreauthenticator.password_last_changed_lo: 1312976880
   security.sandbox.content.tempDirSuffix: {02c2153e-3d72-493f-bc0b-7a0884d9acd6}
   storage.vacuum.last.content-prefs.sqlite: 1788201026
   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1789682725
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

 Important Locked Preferences

   fission.autostart.session: true
   media.utility-process.enabled: true

 Places Database

 Accessibility

   Activated: true
   Prevent Accessibility: 0
   Accessible Handler Used:
   Accessibility Instantiator: UIAUTOMATION|C:\Program Files (x86)\TechSmith\Snagit 12\Snagit32.exe

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.39
     4.39

     NSS
     3.125
     3.125

     NSSSMIME
     3.125
     3.125

     NSSSSL
     3.125
     3.125

     NSSUTIL
     3.125
     3.125

 Sandbox

   Content Process Sandbox Level: 7
   Effective Content Process Sandbox Level: 7
   Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true
   GPU Process Sandbox Level: 2

 Startup Cache

   Disk Cache Path: C:\Users\mlefk\AppData\Local\Thunderbird\Profiles\9maycmz5.default-release\startupCache\startupCache.4.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: false
   Wrote to Disk Cache: true

 Internationalization & Localization

     Application Settings
     Requested Locales: ["en-US"]
     Available Locales: ["en-US"]
     App Locales: ["en-US"]
     Regional Preferences: ["en-US"]
     Default Locale: "en-US"

     Operating System
     System Locales: ["en-US"]
     Regional Preferences: ["en-US"]

 Remote Debugging (Chromium Protocol)

   Accepting Connections:
   URL:

 Printing

 Modified print settings

   print_printer: HP LaserJet Professional M1217nfw MFP
   print.more-settings.open: true
   print.printer_HP_LaserJet_Pro_M404-M405_UPD_PCL_6.print_duplex: 1
   print.printer_HP_LaserJet_Pro_M404-M405_UPD_PCL_6.print_orientation: 0
   print.printer_HP_LaserJet_Professional_M1217nfw_MFP.print_duplex: 0
Today Thunderbird will not download emails. Yesterday no problem downloading emails. Windows 10. Thunderbird 153.3.1esr (32-bit) Email is POP3. AV is Malbytesware. I added what I think is the Thunderbird folder to exclusions ("Allow" in Malbytesware). I deleted the global-messages-db.sqlite file. Thunderbird recreated it, but the problem persists. I disabled Malbytesware and still cannot download emails. Plenty of empty space on my C: drive where Thunderbird lives. To the best of my knowledge, folder privileges have not changed today from yesterday. Running Thunderbird as an Administrator does not fix the problem. I need help to fix this. Please, if you have a suggestion, give me a few "click this..." steps so that I can follow you kind advice without having to come back and ask you again, "How do I do that...?" Here is the entire Troubleshooting page: Application Basics Name: Thunderbird Version: 153.3.1esr Build ID: 20260917204311 Distribution ID: Update Channel: esr User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:153.0) Gecko/20100101 Thunderbird/153.3.1 OS: Windows_NT 10.0 19045 OS Theme: Launcher Process: Enabled Multiprocess Windows: 0/0 Fission Windows: 0/0 Enabled by default Remote Processes: 4 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Missing Mozilla Location Service Key: Missing Safe Mode: false Memory Size (RAM): 31.7 GB Disk Space Available: 253 GB Mail and News Accounts account1: INCOMING: account1, , (pop3) mail.lefkowitzsys.com:110, alwaysSTARTTLS, passwordCleartext OUTGOING: , mail.lefkowitzsys.com:587, alwaysSTARTTLS, passwordCleartext, true account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext Libraries Library Status Expected minimum version Version in use Path RNP (OpenPGP) OK 0.18.1 0.18.1.MZLA.153.3.1esr.botan.3.11.1 C:\Program Files\Mozilla Thunderbird\rnp.dll OTR Failed to load. OTR chat encryption will not work. - - - Calendar Settings Home Name Value Name: Type: storage Disabled: false Username: URI: Refresh Interval: Read-only: Suppress Alarms: Cache Enabled: iMIP Identity: id1 iMIP Disabled: iMIP Account: Organizer Id: Force Email Scheduling: Popup Alarms Supported: Alarms on Invitation Supported: Max Alarms Per Event: Attachment Supported: Max Categories: Privacy State Supported: Priority Supported: true Event Supported: Task Supported: Local Time Supported: UTC/GMT Supported: Auto-Scheduling Supported: Crash Reports for the Last 3 Days Remote Processes Type: Count GPU: 1 RDD: 1 Isolated Web Content: 1 Extension: 1 Add-ons Name Type Version Enabled Location ID ImportExportTools NG extension 15.0.3 true app-profile ImportExportToolsNG@cleidigh.kokkini.net Thundermail extension 2.0.5 true app-builtin-addons tbpro-system-add-on@thunderbird.net System theme — auto theme 1.4.2 true app-builtin default-theme@mozilla.org Dark theme 1.3.2 false app-builtin thunderbird-compact-dark@mozilla.org Light theme 1.3.2 false app-builtin thunderbird-compact-light@mozilla.org Security Software Type: Name Antivirus: Malwarebytes Antispyware: Firewall: Legacy User Stylesheets Active: false Stylesheets: No stylesheets found Graphics Features Compositing: WebRender Font Visibility Debug Info: Windows Platform Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA) EGL_VERSION: 1.5 (ANGLE 2.1.19767 git hash: 7b0bc3d196d4) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control WebGL 1 Driver Renderer: Google Inc. 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(NVIDIA) EGL_VERSION: 1.5 (ANGLE 2.1.19767 git hash: 7b0bc3d196d4) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control WebGL 2 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA Quadro T1000 Direct3D11 vs_5_0 ps_5_0, D3D11-32.0.15.7391) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19767 git hash: 7b0bc3d196d4) WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource 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GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex Target Frame Rate: 75 DirectWrite: true (10.0.19041.5794) GPU #1 Active: Yes Description: NVIDIA Quadro T1000 Vendor ID: 0x10de Device ID: 0x1fb9 Driver Version: 32.0.15.7391 Driver Date: 11-11-2025 Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_9ec991293d4faeb1\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_9ec991293d4faeb1\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_9ec991293d4faeb1\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_9ec991293d4faeb1\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_9ec991293d4faeb1\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_9ec991293d4faeb1\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_9ec991293d4faeb1\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_9ec991293d4faeb1\nvldumd.dll Subsys ID: 229717aa RAM: 4096 GPU #2 Active: No Description: Intel(R) UHD Graphics 630 Vendor ID: 0x8086 Device ID: 0x3e9b Driver Version: 31.0.101.2137 Driver Date: 8-28-2025 Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Subsys ID: 229717aa RAM: 0 Diagnostics AzureCanvasBackend: skia AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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Display0: 2560x1440@75Hz scales:1.000000|1.000000 SDR Display1: 1920x1080@60Hz scales:1.000000|1.250000 SDR DisplayCount: 2 HardwareStretching: both=1 window-only=0 full-screen-only=0 none=0 error=0 OutputColorSpaces: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709, DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709 GPUProcessPid: 14620 Window Device Pixel Ratios: 1,1,1 ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY4 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] Font Visibility Debug Info: Windows Platform WebGPU Default Adapter: [object Object] WebGPU Fallback Adapter: [object Object] Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default WEBRENDER_COMPOSITOR: available by defaultunavailable by runtime: No DirectComposition usage WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: available by default WEBRENDER_OPTIMIZED_SHADERS: available by default WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by defaultblocklisted by env: Blocklisted by gfxInfo WEBRENDER_SCISSORED_CACHE_CLEARS: available by default WEBGPU: available by default WINDOW_OCCLUSION: available by default HARDWARE_VIDEO_DECODING: available by default HARDWARE_VIDEO_DECODING_VULKAN: available by defaultdisabled by user: User disabled via media.hardware-video-decoding-vulkan.enabled HARDWARE_VIDEO_ENCODING: available by default HW_DECODED_VIDEO_ZERO_COPY: available by default VP8_HW_DECODE: available by default VP9_HW_DECODE: available by default REUSE_DECODER_DEVICE: available by default BACKDROP_FILTER: available by default CANVAS_RENDERER_THREAD: available by default ACCELERATED_CANVAS2D: available by default H264_HW_DECODE: available by default AV1_HW_DECODE: available by default HEVC_HW_DECODE: available by default VP8_HW_ENCODE: available by default VP9_HW_ENCODE: available by default H264_HW_ENCODE: available by default AV1_HW_ENCODE: available by default HEVC_HW_ENCODE: available by default GL_NORM16_TEXTURES: available by default WEBGPU_EXTERNAL_TEXTURE: available by default WEBGL: available by default VIDEO_HDR: available by default Crash Guard Disabled Features Workarounds Failure Log Media Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 44100 Roundtrip latency (standard deviation): 46.10ms (3.95) Output Devices Name Group Vendor State Preferred Format Channels Rate Latency Headphones (NAD VISO1 00950F Stereo) BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002\7&2f7e815a&e&0016A400950F_C00000000 Enabled All default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 133 - 441 Speakers (Synaptics Audio) INTELAUDIO\FUNC_01&VEN_14F1&DEV_1F86&SUBSYS_17AA2297&REV_1001\4&196ad0f&0&0001 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Headphones (Synaptics Audio) INTELAUDIO\FUNC_01&VEN_14F1&DEV_1F86&SUBSYS_17AA2297&REV_1001\4&196ad0f&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Q27q-10 (2- NVIDIA High Definition Audio) HDAUDIO\FUNC_01&VEN_10DE&DEV_0094&SUBSYS_17AA2297&REV_1001\5&170d2b56&0&0001 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Input Devices Name Group Vendor State Preferred Format Channels Rate Latency Microphone Array (Synaptics Audio) INTELAUDIO\FUNC_01&VEN_14F1&DEV_1F86&SUBSYS_17AA2297&REV_1001\4&196ad0f&0&0001 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 External Microphone (Synaptics Audio) INTELAUDIO\FUNC_01&VEN_14F1&DEV_1F86&SUBSYS_17AA2297&REV_1001\4&196ad0f&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Media Capabilities Enumerate database Environment Variables MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\mlefk\AppData\Roaming\Thunderbird\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\mlefk\AppData\Roaming\Thunderbird\Profiles\9maycmz5.default-release\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\mlefk\AppData\Roaming\Thunderbird\Pending Pings Important Modified Preferences accessibility.typeaheadfind.flashBar: 0 browser.search.region: US doh-rollout.home-region: US extensions.lastAppVersion: 153.3.1 idle.lastDailyNotification: 1790793290 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.cookie.CHIPS.lastMigrateDatabase: 2 network.cookie.validation.lastEpoch: 1 places.database.lastMaintenance: 1790706016 privacy.bounceTrackingProtection.hasMigratedUserActivationData: true privacy.purge_trackers.date_in_cookie_database: 0 privacy.trackingprotection.allow_list.hasMigratedCategoryPrefs: true security.osreauthenticator.password_last_changed_hi: 819583 security.osreauthenticator.password_last_changed_lo: 1312976880 security.sandbox.content.tempDirSuffix: {02c2153e-3d72-493f-bc0b-7a0884d9acd6} storage.vacuum.last.content-prefs.sqlite: 1788201026 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1789682725 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found. Important Locked Preferences fission.autostart.session: true media.utility-process.enabled: true Places Database Accessibility Activated: true Prevent Accessibility: 0 Accessible Handler Used: Accessibility Instantiator: UIAUTOMATION|C:\Program Files (x86)\TechSmith\Snagit 12\Snagit32.exe Library Versions Expected minimum version Version in use NSPR 4.39 4.39 NSS 3.125 3.125 NSSSMIME 3.125 3.125 NSSSSL 3.125 3.125 NSSUTIL 3.125 3.125 Sandbox Content Process Sandbox Level: 7 Effective Content Process Sandbox Level: 7 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true GPU Process Sandbox Level: 2 Startup Cache Disk Cache Path: C:\Users\mlefk\AppData\Local\Thunderbird\Profiles\9maycmz5.default-release\startupCache\startupCache.4.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: true Internationalization & Localization Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"] Remote Debugging (Chromium Protocol) Accepting Connections: URL: Printing Modified print settings print_printer: HP LaserJet Professional M1217nfw MFP print.more-settings.open: true print.printer_HP_LaserJet_Pro_M404-M405_UPD_PCL_6.print_duplex: 1 print.printer_HP_LaserJet_Pro_M404-M405_UPD_PCL_6.print_orientation: 0 print.printer_HP_LaserJet_Professional_M1217nfw_MFP.print_duplex: 0
მიმაგრებული ეკრანის სურათები

ყველა პასუხი (2)

christ1
christ1
  • მხურვალე 25 მოხალისეთაგანი
  • ზედამხედველი

Try to start Windows 10 in safe mode with networking enabled.

Does the problem go away?

Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.

Note, Windows safe mode also disables WiFi. So you'd need a wired LAN connection for it.

matt178
matt178 კითხვის დამსმელი

შერჩეული გადაწყვეტა

I solved it! Or it is solved.

Solution:

I turned off my wifi and made my computer forget my in-home wifi network. Then I re-added the wifi network. Now, for unknown reasons, Thunderbird downloads emails as it did two days ago but not yesterday.

I thank you.

დასვით კითხვა

უნდა შეხვიდეთ ანგარიშზე პასუხის დასაწერად. გთხოვთ, დასვათ ახალი შეკითხვა, თუ ჯერ არ გაქვთ ანგარიში.