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Can't access Thunderbird I just downloaded to new desktop

david პასუხგაცემული
Bill Blanchard

I have a previous Thunderbird account, which resides on another computer. On my current Desktop, I downloaded Thunderbird, went to open and it says "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." I went this route because my original Thunderbird has many customized Files to which I put emails into. I can't figure out how to recreate that profile as your instructions are quite impossible to follow. Remember, most of your users are like me, a bit under the standard as far as programming skills. So, how do I get either: my original profile to be imported to my new computer, or, better, just open my new Thunderbird so I can use a different, newer set of email addresses? This is my preference. Please advise.

I have a previous Thunderbird account, which resides on another computer. On my current Desktop, I downloaded Thunderbird, went to open and it says "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." I went this route because my original Thunderbird has many customized Files to which I put emails into. I can't figure out how to recreate that profile as your instructions are quite impossible to follow. Remember, most of your users are like me, a bit under the standard as far as programming skills. So, how do I get either: my original profile to be imported to my new computer, or, better, just open my new Thunderbird so I can use a different, newer set of email addresses? This is my preference. Please advise.

ყველა პასუხი (1)

As I understand it, you want to start with a fresh install with no carryovers. I assume you use Windows. Do this:

  1. enter %appdata% in the search box on task bar and press enter key
  2. this should open file explorer at appdata\roaming folder
  3. delete the thunderbird folder there
  4. download and install thunderbird from thunderbird.net. the installation will create a new thunderbird folder for you
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