Changed my shaw email password and now thunderbird won't download messages
I had to recently change my password on my shaw email account. Now thunderbird won't download my emails. I changed the password in the account settings to match the shaw email account password but I keep getting an error message: "Host contacted, sending login information..." and then after a long delay the error message reads "Login to server pop.shaw.ca with username ... failed". Any idea what I'm doing wrong by simply changing the password? I think this happened before and some wonderful human on this forum told me I had to put something before the password or click/unclick a particular box, but I can't find that old answer to my previous question. Thanks in advance for any help someone can offer!
ყველა პასუხი (2)
Sometimes it helps to remove whatever is stored for the account. to do that
- click to 'server settings' pane
- click the privacy&security pane
- click savedpasswords and then showpasswords
- highlight the rows associated with the account and delete them
- close and restart thunderbird and maybe you will be prompted for the password.
შერჩეული გადაწყვეტა
Hi there. Thanks David. I found the old thread from 2025 when I had a similar problem and Toad-Hall and Redacted offered some helpful solutions. Turns out I had to do two things - change my password (to only use numbers and upper and lower case numbers) and also check the webmail settings, where mysteriously the "enable POP" had been disabled.
უნდა შეხვიდეთ ანგარიშზე პასუხის დასაწერად. გთხოვთ, დასვათ ახალი შეკითხვა, თუ ჯერ არ გაქვთ ანგარიში.