How do I request a refund my Mas runs ios 12.7 and i cannot download VPN
I have paid for and tried to download VPN. It Failed . On further investigation my Mac is running ios 12.7 and is not compatible with VPN. How do I request a refund. Rod Philson [edited email from community support forum]
ჩასწორების თარიღი: , ავტორი: James
ყველა პასუხი (1)
შერჩეული გადაწყვეტა
As stated on https://www.mozilla.org/products/vpn/download/ you need macOS 13.0 or later.
As Mozilla VPN is a premium product you can use the form on https://support.mozilla.org/en-US/questions/new/mozilla-vpn/form to post a direct ticket for support.
Note the form link will only load for a Mozilla Account that has the Mozilla VPN subscription.
btw iOS is the mobile OS used on iPhones and earlier iPads as you have macOS.12.7.
ჩასწორების თარიღი: , ავტორი: James
უნდა შეხვიდეთ ანგარიშზე პასუხის დასაწერად. გთხოვთ, დასვათ ახალი შეკითხვა, თუ ჯერ არ გაქვთ ანგარიში.