that sounds like a virus then. check with your antivirus.

Zombieslayer57 said

that sounds like a virus then. check with your antivirus.

Do a full scan of it.

Already did that!

Also, what do you mean that it hags up? That the page won't open?

Zombieslayer57 said

Also, what do you mean that it hags up? That the page won't open?

I meant hangs

OK - what happens is when I go to schedule a pick-up and want to see the history or past pickups, I click on the My Pickups and nothing happens. When I want to see my invoices listed, I can hit the arrow showing the tracking number and then it stops going to the next number.... Also there is a clear box that no matter what page I open to, it appears in the upper right side blocking some info:

Top Searches Door tag Supplies Shipping label Commercial invoice

and it just stay there and there is no way to get rid of it.

Can I uninstall and reinstall fedex.com?

if you have windows, then I think so. Just press the windows button (Windows 10) and type programs and features. Then look for the fedex file, and double click it. then reinstall the file from the website that you got the file. Thats the best I can do. Good luck! -Zombieslayer57

AHA! It is not listed in Programs and Features - the plot thickens and by the way, I appreciate all your time and effort.

Do you want this installed on your pc? Please let me know so I can help you further. You're welcome. I'm just a soon-to-be 13 year old trying to help people.

I appreciate your suggestion but I think this is a Firefox issue because it works perfectly on Chrome. Thank you

Go to addons in the three dash icon in the top right corner, then try locating the fedex addon there, then enable it because it might be disabled as a app. -Zombieslayer57

It is not an add-on!

It still might be located there, like adobe flash player though.