次のタグが付けられた質問を表示:

Accessing prior Mozilla support exchange from 2 months ago

About 2 months ago, I had a very useful exchange with Lin regarding backing up my Thunderbird data; I wanted to look at the exchange again, since I apparently failed to s… (続きを読む)

About 2 months ago, I had a very useful exchange with Lin regarding backing up my Thunderbird data; I wanted to look at the exchange again, since I apparently failed to save it externally; Is there a way to access that exchange?

Open 1

Mail marked as "Not Junk" is returned repeatedly from the Inbox to the Spam Folder

I always train the junk filter by marking mails that are erroneously sent to the spam folder as "Not Junk". They are transferred back to the Inbox as one would expect, bu… (続きを読む)

I always train the junk filter by marking mails that are erroneously sent to the spam folder as "Not Junk". They are transferred back to the Inbox as one would expect, but after a few minutes some (not all, but most) are again moved from the Inbox to the Spam folder. This happens repeatedly every time I mark these legitimate mails from addresses that should not arouse suspicion anyway, such as theguardian.com (an address that is in my address book, so should be whitelisted anyway) or Arri.com, just to name two current examples. Why is Thunderbird overriding my "Not Junk" flag? How can I train the junk filter if Thunderbird ignores this? Is there something in the Settings I'm missing?

Open

Thunderbird has not downloaded new emails for one email address since July 3.

Thunderbird downloads new emails for all my emails except one. Has not downloaded on that one since July 3. Have reset various background settings to match other email … (続きを読む)

Thunderbird downloads new emails for all my emails except one. Has not downloaded on that one since July 3. Have reset various background settings to match other email accounts. Running on Windows 10. Suggestions?

Using the same settings as my main account: imap.gmail.com SSL/TLS 0Auth2 Tried copying in same local directory as one that is working. No idea what all these do...

Solved 2

ics import handling empty LAST-MODIFIED field

Not sure where to post a feature request, but I use a scheduling app (Playtime Scheduler) that consistently offers ics files with an empty LAST-MODIFIED field. So I have … (続きを読む)

Not sure where to post a feature request, but I use a scheduling app (Playtime Scheduler) that consistently offers ics files with an empty LAST-MODIFIED field. So I have to manually edit the ics file every time before it can import into my calendar.

Would it be hard to make Thunderbird ignore an empty field like that and import anyway?

Open 1

My current Thunderbird profile has been created dirctly in ...AppData\Roaming\Thunderbird.

My current Thunderbird profile has been created dirctly in ...AppData\Roaming\Thunderbird. <Profiles> does exist but not contain any recent files or data. How do I… (続きを読む)

My current Thunderbird profile has been created dirctly in ...AppData\Roaming\Thunderbird. <Profiles> does exist but not contain any recent files or data. How do I restore a proper data structure without losing any emails, settings or other data?

The screenshot shows the present structure

Solved 12 10

Can someone help me in real time? I have to move twenty years of records to a new computer.

I have Thunderbird on the old computer. For twenty+ years I have read the instructions for moving it to the new computer. i cannot understand/am not at all confident in m… (続きを読む)

I have Thunderbird on the old computer. For twenty+ years I have read the instructions for moving it to the new computer. i cannot understand/am not at all confident in my ability AND I have only ONE keyboard/mouse. I have to move it from one computer to the other to operate them.

Right now all email is on the old computer, no email is on the new computer. No email has ever been on my cellular telephone. One set of periforals - keyboard/mouse.

I DO have the Bravura, the Plugable transfer cable and accompanying software, and many other things came across, but not the Thunderbird.

I want to do the move/installation correctly so that not one stored email is lost or corrupted.

I need help.

Open 23 10

Lost my accounts in Mozilla Thunderbird

I have been using Mozilla Thunderbird for many years without any issues. A few minutes ago, I used Thunderbird as usual and then closed it. When I tried to open it again,… (続きを読む)

I have been using Mozilla Thunderbird for many years without any issues.

A few minutes ago, I used Thunderbird as usual and then closed it. When I tried to open it again, it would not respond. I restarted my Windows 11 laptop, but after rebooting, Thunderbird opened as if it were a fresh installation. None of my email accounts, settings, or data are there.

I signed in to one of my email accounts, hoping Thunderbird would automatically recover my previous accounts and settings, but nothing happened.

I am using Windows 11 and Thunderbird version 140.13.0 (64-bit).

Could you please help me recover my existing Thunderbird profile, email accounts, and data? I would greatly appreciate your assistance.

Thank you.

Open 2 10

Not receiving messages on my desktop

I use Thunderbird on my desktop and since early June, I have not been able to receive any new messages but I can still send. Everything works fine on webmail (Yahoo) and … (続きを読む)

I use Thunderbird on my desktop and since early June, I have not been able to receive any new messages but I can still send. Everything works fine on webmail (Yahoo) and phone (Samsung Galaxy), it's just my desktop which is affected . I asked Duck AI about this and this is what I got...

https://duckduckgo.com/?t=ffab&q=thunderbird+connection+to+server+pop.mail%2Cyaho.com++timed+out&atb=v417-1&ia=web

I tried the solutions offered without success.

Solved 11

How can I adjust the width of my address book columns?

No matter how large or small the Thunderbird window is, I can't see all 3 of the Address Book columns without expanding the window to take up the entire laptop screen. Th… (続きを読む)

No matter how large or small the Thunderbird window is, I can't see all 3 of the Address Book columns without expanding the window to take up the entire laptop screen. The column width seem to be locked in at a pre-set number of pixels. I've tried to grab the edges of the columns to reduce their width, but they don't seem to be active. What I would really like would be for the Book to adjust to the Thunderbird window's width, or at least let me scroll between the columns. As it is, I can't view or edit the entry details of a individual listing in my Book without greatly enlarging the whole window.

Any ideas on changing these column widths would be appreciated. I've got Windows 11, and TB version 140.13.0esr (64-bit).

Thanks, Grasses

Solved 8 10

Can't Rotate JPEG Attachment in An E-mail

I am running Thunderbird 140.13.0esr (64-bit) in Windows 11 25H2. I received an e-mail message that has a JPEG attachment. When I open the attachment, the image is open… (続きを読む)

I am running Thunderbird 140.13.0esr (64-bit) in Windows 11 25H2. I received an e-mail message that has a JPEG attachment. When I open the attachment, the image is opened with the MS Photo app. But in that app I cannot rotate the image. If I save the attachment on my disk and then open it with the MS Photo app, I am able to rotate the image. I am wondering why the instance of the Photo app invoked by Thunderbird does not allow rotation. Note that in the -Thunderbird uploaded image, the rotate icon at the top left is greyed out (and not available). Thanks.

Solved 1

Junk mail is marked read even when set not to.

This happens regardless of whether message is moved to trash or junk folder. My concern are this also marks spam, phishing and/or malicious emails read which allows read … (続きを読む)

This happens regardless of whether message is moved to trash or junk folder. My concern are this also marks spam, phishing and/or malicious emails read which allows read receipt to be sent when enabled. I don't want to be forced to use remove immediately or disable read receipt option to ensure these messages are deleted unread.

Open 1

TB will NOT send messages any more.

I use Windows 10 and Thunderbird for email but I can NOT SEND anymore to anyone. I got an error message that said, "Authentication Required" and gave me a web address go … (続きを読む)

I use Windows 10 and Thunderbird for email but I can NOT SEND anymore to anyone. I got an error message that said, "Authentication Required" and gave me a web address go to but google says it no longer available. Tell me how to fix Thunderbird so I can SEND messages again..

Open 1 20

how get my address book back onto computer hardrive failure?

One of my two computers had to be restored from hard drive failure. Thunderbird has been reinstalled, but the previous addressbook is no longer there. How to I restore … (続きを読む)

One of my two computers had to be restored from hard drive failure. Thunderbird has been reinstalled, but the previous addressbook is no longer there. How to I restore the contacts of my previous address book. If I have to export the address book from my other computer, can I export only the address book?

Open 1 1

emails disappeared from my archive folders

Hi - I created folders for important emails and placed them in there over the past few years. The folders remain but the emails have all disappeared. I'm hoping its an ea… (続きを読む)

Hi - I created folders for important emails and placed them in there over the past few years. The folders remain but the emails have all disappeared. I'm hoping its an easy retrieval.

Regards Adrian

Open 1

Password isn't working

Using Thunderbird for my mail. ATT Yahoo is my provided. My ATT password is not allowing me to get my mail. I keep getting a message to re enter my password. Password doe… (続きを読む)

Using Thunderbird for my mail. ATT Yahoo is my provided. My ATT password is not allowing me to get my mail. I keep getting a message to re enter my password. Password does allow me to sign in to my att account.

Open 1 10

What specific directories and files in my profile do I need to keep / move if I reinstall Thunderbird.

I have been using Thunderbird for 20+ years, maybe as many as 30. Forever. I have moved my profile across several versions of Windows and multiple computers. There are fi… (続きを読む)

I have been using Thunderbird for 20+ years, maybe as many as 30. Forever. I have moved my profile across several versions of Windows and multiple computers. There are files in the root of the profile with a modified date of 2009. There may be older ones in sub-directories. There are 18 folders and 125 files. I suspect a lot of this is clutter left over from earlier versions of Thunderbird. In the Mail folder alone there are several hundred files and folders excluding the WDSEML files and actual emails.

I'm toying with the idea of starting fresh with a clean install of Thunderbird and getting on the correct release channel but I don't want to bring along what appear to be hundreds or thousands of unused files and folders.

I there anyone that can identify what profile files and folders to keep and what can be deleted?

Thanks for your consideration.

Open 3

Export Just The Headers

What I want to do is to is export just the headers of emails on IMAP folders with an Excel VBA macro so that I can write filters to import into Thunderbird for deletion o… (続きを読む)

What I want to do is to is export just the headers of emails on IMAP folders with an Excel VBA macro so that I can write filters to import into Thunderbird for deletion of old new letters and things of that nature, keeping only the important emails.

Knowing the message filter file format would also be nice considering that I can then just mass edit the filters without needing to recreate them each pass.

Open 2 10