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The VPN isnt showing me a way to turn it on when I click the panel even though I have signed up, all it is showing me is the get started button.

The VPN isnt showing me a way to turn it on when I click the panel even though I have signed up, all it is showing me is the get started button. It legit says that I can … (続きを読む)

The VPN isnt showing me a way to turn it on when I click the panel even though I have signed up, all it is showing me is the get started button. It legit says that I can turn on the The VPN when I sign up but I cant.

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Suddenly, yesterday Italy became unavailable as VPN server location. Why?

Italy as a location server was available up to November 2nd, so it can't be related to the summer's limited VPN rollout. Why this change now? I haven't changed anything … (続きを読む)

Italy as a location server was available up to November 2nd, so it can't be related to the summer's limited VPN rollout. Why this change now? I haven't changed anything on my profile, and my Forefox is up to date, so it's nothing to do with me.

Open 4 2

How to use VPN after signing in?

When i open my VPN and press "Get Started" it took me to a page to sign in, after i signed in and pressed continue, it took me to a page where it told me to start using m… (続きを読む)

When i open my VPN and press "Get Started" it took me to a page to sign in, after i signed in and pressed continue, it took me to a page where it told me to start using my VPN, but when i open my VPN panel t still says get started

Open 1 1 10

The option to use the Mozilla VPN isnt avaiable on my desktop Firefox

Recently, i saw an ad for Firefox that said that now you guys have your own VPN, i downloaded it on my phone and it works just fine. Seeing that, i decided to use it on m… (続きを読む)

Recently, i saw an ad for Firefox that said that now you guys have your own VPN, i downloaded it on my phone and it works just fine. Seeing that, i decided to use it on my PC too (Windows 11), that had Firefox installed but it wasnt being used. I logged in with the same account from my phone and did all the steps to set everything up, but the option to use the VPN just isnt there. I looked up what that could be but after following every step given, it seems everything is in order for it to work but it doesnt. My firefox is updated, im not part of any studies, my country is included in the VPN stuff, and theres no configuration stopping it from being able to work, so i dont understand whats going on. Ive used other VPNs on this PC a few times and it works. This is a bummer because the VPN was the only thing drawing me to this browser and this feature was marketed a lot on social media.

Open 4

VPN shows its location in Iran or Parkisan.....when signing with your VPN ...WITHIN US location (selected)

While using your VPN service, Facebook warned me that my login appeared to originate from Iran or India, even though I had specifically selected a U.S. server. This raise… (続きを読む)

While using your VPN service, Facebook warned me that my login appeared to originate from Iran or India, even though I had specifically selected a U.S. server.

This raises serious concerns about the reliability and security of your VPN service. When I select a U.S. location, I expect my connection to appear as originating from the United States, not from another country.

Your VPN service is clearly not functioning as expected. I would appreciate an explanation of why Facebook detected my connection as coming from Iran or Pakistan despite my U.S. server selection.

Thank you

Paul

Open 2 1

Vpn will not go past sign in on multiple devices

Hello, On two devices now I have set up fire fox and on both devices I am not able to set up the in browser vpn as when I try it takes me to the page to sign with the Moz… (続きを読む)

Hello, On two devices now I have set up fire fox and on both devices I am not able to set up the in browser vpn as when I try it takes me to the page to sign with the Mozilla account it says its done and gives me further instructions but I cannot complete them as the vpn add-on stays at the sign in UI with no update after. Windows 11 on both devices

Open 10

I can`t turn on my VPN on my laptop.

It says that I have windows 10 or something like this. How can I solve this problem? Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10… (続きを読む)

It says that I have windows 10 or something like this. How can I solve this problem? Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Open 3

When I press continue it logs me in for the vpn then it like resets and it doesnt say turn on it just says get started again.

Tell me how do I use the VPN I looked on the help section and its the step where after you log in you turn it on but when i press log in it logs me in but then it restart… (続きを読む)

Tell me how do I use the VPN I looked on the help section and its the step where after you log in you turn it on but when i press log in it logs me in but then it restarts to the get started page so i cant reach the turn on page etc.

Open