次のタグが付けられた質問を表示:

I am 80 years old, and found a mistake because I helped Angela set up "angelascurti213@gmal.com", mine is "wschneider842@gmail.com.

I am 80 years old and don't access profile or anything "complicated" very often. Yesterday night I somehow got into some page showing information on my account. At the t… (続きを読む)

I am 80 years old and don't access profile or anything "complicated" very often. Yesterday night I somehow got into some page showing information on my account. At the top it showed my daughter-in -laws email address "angelascurti213@gmal.com". My email address is "wschneider842@gmail.com". Back in April she was visiting us and I helped her set up an email address with Firefox. I have no idea how her email address in essence usurped my Firefox information. I intended to correct the mistake however, I don't know her passwort. To change anything you are sending emails to her email address. She doesn't live close by, she is at work now, so I can't connect with her. how do I change my Firefox account, which I have had for many years with the correct information?

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Please advise how i can migrate my id.

Hi, I have been using google sign-in to my Firefox account. I want to create a Mozilla login and not loose all the bookmarks and my setup using the google sign-in. Please… (続きを読む)

Hi, I have been using google sign-in to my Firefox account. I want to create a Mozilla login and not loose all the bookmarks and my setup using the google sign-in. Please could i get advise on the migration of sign-in. Thank you

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Changing an email username

Somehow I have two Fire Fox accounts in two of my emails as user names. This causes serious problems in syncing with all of my devices. In account manager, it will not le… (続きを読む)

Somehow I have two Fire Fox accounts in two of my emails as user names. This causes serious problems in syncing with all of my devices. In account manager, it will not let me make a change to the user name. How can I have the two merged?

My two user names are: dlawrence@mylawrence.info and dlawrence@neighborsmkt.com

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Request to Change My Primary Email Address

Hello, I deleted my primary email address, because it was hacked. how can i change my second email to my primary gmail. i can't verfiy because its deleted. i listed in fi… (続きを読む)

Hello,

I deleted my primary email address, because it was hacked.

how can i change my second email to my primary gmail. i can't verfiy because its deleted. i listed in firefox. But to change it, they want a code that i cant get.

Thank you for your help!

Best regards

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Need to change my primary email from the existing one to a new one

My email is changing and need to put the new one into my firefox account. did searching but there appears to be no direct way of changing the primary email. already have … (続きを読む)

My email is changing and need to put the new one into my firefox account. did searching but there appears to be no direct way of changing the primary email. already have a secondary email.

Open 1

Adding 2nd email, met error some using it?

Oct. 21 2026 19:50.hk P3660 3JT2V2V rbeS...hN Attachment:1 Good day, When adding the 2nd email, met error some using it? Ref. [OCt. @aa321123.us been used at firefox by… (続きを読む)

Oct. 21 2026 19:50.hk P3660 3JT2V2V rbeS...hN Attachment:1


Good day,

When adding the 2nd email, met error some using it? Ref. [OCt. @aa321123.us been used at firefox by another 21 2026 1944.hk p3660 3JT2V2V rbeS...hN].png

Regards Li HUANG BleuOisou@gmail.com

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Cannot delete auxiliary email adress

Hi Mozilla community! I am having issues deleting old, obsolete auxiliary email address. It prompts me to confirm this with the verification code sent to my email address… (続きを読む)

Hi Mozilla community!

I am having issues deleting old, obsolete auxiliary email address. It prompts me to confirm this with the verification code sent to my email address. However, the prompt does not accept the verification code and times out due to too many attempt after i tried inputting and confirming the code 5-6 times. Before the time out the prompt window does not show any sign of reaction to me inputting and confirming the code.

Does any one faced issue like this before? Do you know workarounds? Would there be a way to add second auxiliary email address or change this one instead of deleting?

Thanks in advance for all suggestions! Best, Rafal

Open 3

Some of your emails are coming to my new address, but some are still coming to the old address,

I recently updated my primary email address in my Mozilla/Firefox account, and deleted the secondary email address. But while some of your emails are coming to the new a… (続きを読む)

I recently updated my primary email address in my Mozilla/Firefox account, and deleted the secondary email address. But while some of your emails are coming to the new address (hc3baldwin@gmail.com), some are still being sent to the old address (chuckbaldwin@juno.com), then Juno forwards them to the new Gmail address. The header info shows that they came via Juno. I don't understand why all references to the old Juno address haven't been deleted from my account.

Open 2

System not accepting the password for changing my email address

I have been trying for 2 days to change my account default email address. The system gets as far as me typing in the password sent to my current default email address. I… (続きを読む)

I have been trying for 2 days to change my account default email address. The system gets as far as me typing in the password sent to my current default email address. I then click on the submit button and nothing happens! This has happened 8 times now. After using Firefox as my browser for +-15years, I am very disappointed by the lack of access to a human voice. If I do not hear back from you I will change to Microsoft Edge as my browser.

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My registered email address doenst exist any longer

Hello, my firefox browser is registered to my old email address "mhesky@hotmail.de". Because of an hacker attack i had to delete this email address. My new email address … (続きを読む)

Hello,

my firefox browser is registered to my old email address "mhesky@hotmail.de". Because of an hacker attack i had to delete this email address. My new email address is "Hesky85@outlook.de".

My problem is, that i cant change the email in firefox because a confirmation email will send to my old email address that doesent exist any more.

How can i change the firefox account to my new email address?

I need help please.

Regards Michael Hesky

Open 2

email tied to moz account is DoA and i can't add a secondary?

Hi - My mozilla email is tied to my old work email, i.e. a company I left in 2018. That company has long since folded. I never added a secondary email. I'm now trying to … (続きを読む)

Hi - My mozilla email is tied to my old work email, i.e. a company I left in 2018. That company has long since folded. I never added a secondary email. I'm now trying to use features like the VPN etc but need to sign in to do so. Despite being signed in on mozilla(and remaining that way since 2018 across two laptop transitions) it still wants to send me a code to the old work email which is defunct and no longer active. It's kind of an even bigger problem because now I have to remember to navigate to this here forum since I won't get email notifications that someone replied! :)

What do I do? Is there anything I *CAN* do or am I S-O-L as they say? Again, the gold is just to switch out the primary email for my current, working, personal gmail lol

Many thanks.

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No longer have access to the email I used for my account, can't change it without authentication code sent to defunct email.

The access to the email I used to sign up for my Mozilla account was revoked without warning earlier this year. I can't change the email address because it insists on sen… (続きを読む)

The access to the email I used to sign up for my Mozilla account was revoked without warning earlier this year. I can't change the email address because it insists on sending an authentication code to the email address that no longer exists. There doesn't appear to be a way around this.

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