I cannot log in Firefox account. It says I have to log out to log into my account

I cannot log in Firefox account. It says I have to log out to log into my account. All I wanted to do is to remove a phone I reset and gave away from my Firefox device lo… (続きを読む)

I cannot log in Firefox account. It says I have to log out to log into my account. All I wanted to do is to remove a phone I reset and gave away from my Firefox device logins, but everything quit working with all the AI chaos.

1 時間前 に WDHC が質問

After upgrade to Firefox 147.0.1 Gemini no longer works

I waited for a long time to do an upgrade to avoid problems. Today finally I decided to upgrade to the latest version of Firefox for my iMac, 147.0.1. Before the upgrade … (続きを読む)

I waited for a long time to do an upgrade to avoid problems. Today finally I decided to upgrade to the latest version of Firefox for my iMac, 147.0.1. Before the upgrade I successfully used with zero issues gemini.google.com/app . Now the website comes up, but regardless what I enter as a question I only get an error message stating "something went wrong". The same website works with no issues (TG) with Safari.

Does anyone else experience the same? Is this a known bug with this version of Firefox? Is there a work around for it? Is the solution just using Safari?

1 時間前 に Sue が質問

Why'd the settings stop working for search to stay in search?

I set the about:config settings when I got the new computer early last year. It's been working fine. Suddenly, searches are popping up again to the urlbar. browser.newta… (続きを読む)

I set the about:config settings when I got the new computer early last year. It's been working fine. Suddenly, searches are popping up again to the urlbar.

browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar is still set to false. Keyword.enabled is still set to false.

I see a couple of site references to browser.fixup.alternate.enabled, but it doesn't exist.

How do I get FF back to proper search in the search bar?

2 時間前 に ithinktfiam が質問

clearing browsing history & cookies

I am currently unable to clear my browsing history, this started about a week ago. I had done it that morning but after lunch I was able to . I note that library is showi… (続きを読む)

I am currently unable to clear my browsing history, this started about a week ago. I had done it that morning but after lunch I was able to . I note that library is showing history going back to Dec last.

cheers

4 時間前 に Kiwiruna が質問

Secure connection error keeping me from an important website

I tried using the new profile system, but it totally F**d me over. I can no longer access I site I've been using for years because the profile system kicked me out of it … (続きを読む)

I tried using the new profile system, but it totally F**d me over. I can no longer access I site I've been using for years because the profile system kicked me out of it and now I cannot get back in because Firefox is telling me it's an un-secured connection. I don't care. I put it on the exception list, but that did not work to let me back in again. Help, please.

4 時間前 に patty18 が質問

please recovery syncs

Hello Mozilla Support Team, I am experiencing a critical Firefox Sync issue and would like to request your assistance. I recently installed Firefox on a new Windows sys… (続きを読む)

Hello Mozilla Support Team,

I am experiencing a critical Firefox Sync issue and would like to request your assistance.

I recently installed Firefox on a new Windows system and signed in using the same Firefox Account that I have used for a long time. Although my account shows recent activity (last connection around mid-February), none of my synced data has been restored on the new installation.

The missing data includes:

Saved passwords (logins)

Bookmarks

Firefox preferences/settings

I have carefully checked the Sync logs (about), and they indicate that collections for passwords, bookmarks, history, and preferences do exist on the Sync server. However, the new profile does not download or apply these records, and Sync appears to treat the new local profile as authoritative.

I suspect that repeated sign-ins and sync attempts from a fresh profile may have caused my previous data to be overwritten or made inaccessible, even though the server still reports existing collections.

Given the importance of this data, I would like to ask:

Is it possible to restore my Firefox Sync data (passwords, bookmarks, and preferences) from a snapshot or server-side state from approximately 20 days ago?

Is there any way to force a full restore from the server instead of uploading the empty local profile?

Are server-side backups or recovery options available in cases like this?

I fully understand that Firefox Sync uses end-to-end encryption, but since the data was previously accessible under the same account, I am hoping there may still be a recovery option.

Please let me know if you need any additional information, logs, or identifiers from my account or device to investigate further.

Thank you very much for your time and support.

Kind regards, [edited email from public community support forum]

4 時間前 に amin ebrahimpoor が質問

Firefox misbehaved badly, had to do fresh install (Mac OS) - now locked out of account

Firefox Account verification emails never arrive. Password works. Sync works on existing devices. New device verification email is never delivered. Account appears stuck … (続きを読む)

Firefox Account verification emails never arrive. Password works. Sync works on existing devices. New device verification email is never delivered. Account appears stuck in verification state.

5 時間前 に jeff9 が質問

Tab groups

Hello. 1. How to save a tab group without closing it? 2. How to make individual tabs in a tab group permanent? (So when you close a tab group only the permanent members … (続きを読む)

Hello.

1. How to save a tab group without closing it? 2. How to make individual tabs in a tab group permanent? (So when you close a tab group only the permanent members are preserved.)

6 時間前 に Larry が質問

Print layout and alignment look different when printing from Firefox

Hi, While printing documents or web pages from Firefox, I sometimes notice issues with text alignment, margins, or scaling compared to what I see on screen. This makes i… (続きを読む)

Hi,

While printing documents or web pages from Firefox, I sometimes notice issues with text alignment, margins, or scaling compared to what I see on screen. This makes it hard to tell whether the problem is coming from Firefox print settings or the printer itself.

To troubleshoot, I usually start by printing a basic printer test page from the browser to check text clarity and layout before changing advanced settings. Browser-based tools like MyPrintTest are helpful because they let you test printing directly from Firefox without installing extra software.

Is there any recommended Firefox print setting or workflow to ensure consistent print output across different printers?

Thanks for any guidance.

7 時間前 に John Deering が質問

Pop up

I keep receiving the following pop-up. How do I get rid of it? Pop up: This profile was last used with a newer version of this application. Please create a new profile … (続きを読む)

I keep receiving the following pop-up. How do I get rid of it?

Pop up: This profile was last used with a newer version of this application. Please create a new profile

7 時間前 に Amos が質問

Ctrl + D not working properly

Recently the use of Ctrl+D to open the Edit Bookmark box (save bookmark) stopped working properly: On first press of Ctrl+D nothing happens, then if I press Ctrl+D a seco… (続きを読む)

Recently the use of Ctrl+D to open the Edit Bookmark box (save bookmark) stopped working properly: On first press of Ctrl+D nothing happens, then if I press Ctrl+D a second time, the box appears??? The weird thing is that once the box appears with the second press, any subsequent use of Ctrl+D will work the way it should. Windows 11 with no new extensions etc.

8 時間前 に zelly777 が質問

Saving a bookmark to a specific folder

Saving a bookmark to a specific folder has never worked in Firefox. Never! Add bookmark > Location > Choose > search the specific folder > the scrollbar does… (続きを読む)

Saving a bookmark to a specific folder has never worked in Firefox. Never!

Add bookmark > Location > Choose > search the specific folder > the scrollbar does not move down!

You can search (browse) the specific folder with the scroll wheel of the mouse, with the arrow key of the keyboard, you can slide the scrollbar up and down with the *very small* arrows on the scrollbar, but you cannot slide the scrollbar with the most essential and easiest way by moving it up and down with the mouse. By that I mean: clicking the scrollbar with the left mouse button and move it down and up.

THIS HAS NEVER WORKED IN FIREFOX. It works just randomly. Sometimes very rarely it works, usually it doesn't work. Why is that?

Firefox 147, Windows 11.

8 時間前 に Aleksi Scott が質問

Got Logged Out Of Multiple Accounts

I only cleared the cookie for Blogger and cleared my cache. I was logged out of Facebook, Grok, ChatGPT, Linked in and X and possibly more websites I haven't visited yet.… (続きを読む)

I only cleared the cookie for Blogger and cleared my cache. I was logged out of Facebook, Grok, ChatGPT, Linked in and X and possibly more websites I haven't visited yet. I wasn't logged out of Google I don't think. I don't use Google for logging in anywhere and cookies aren't cleared when I close my browser.

19 時間前 に eugbug1 が質問

8 時間前 に eugbug1最後の返信

I cannot download Firefox on my MacBook Air.

Error message reads: The disc image couldn't be opened. The operation couldn’t be completed. Input/output error. It appears from the help page that many people can't see… (続きを読む)

Error message reads: The disc image couldn't be opened. The operation couldn’t be completed. Input/output error.

It appears from the help page that many people can't seem to get Firefox to download on a MacBook Air but there is not solution provided.

HELP?!

10 時間前 に nehatch が質問